Retail Experience Auditor: Mystery Shopper (Flexible)

PRISM+; Johor Bahru; On-site; MYR 100,000 - 150,000; Part time

Job summary

A dynamic retail brand is seeking Mystery Shoppers in Johor Bahru, Malaysia, to evaluate customer experiences and provide constructive feedback. Ideal candidates must be observant, have strong communication and writing skills in English & Bahasa Malaysia. The flexible work schedule allows for 1-2 visits per day, with payment ranging from RM20 to RM50 per visit. Join a growing team dedicated to enhancing retail operations.

Benefits

Flexible work schedule

Gain insights into retail operations

Contribute to customer experience improvement

Qualifications

• Must be a Malaysian citizen, 18 years and above.
• Responsible, reliable, and able to follow instructions precisely.
• Independent and able to travel to assigned retail outlets.

Responsibilities

• Conduct in-store visits to engage with retail associates.
• Complete structured audits covering customer experience.
• Highlight areas for improvement in retail operations.

Skills

Observation skills

Communication skills

Writing skills

Education

SPM qualification

Diploma or higher

Job description

A dynamic retail brand is seeking Mystery Shoppers in Johor Bahru, Malaysia, to evaluate customer experiences and provide constructive feedback. Ideal candidates must be observant, have strong communication and writing skills in English & Bahasa Malaysia. The flexible work schedule allows for 1-2 visits per day, with payment ranging from RM20 to RM50 per visit. Join a growing team dedicated to enhancing retail operations.