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Retail Experience Auditor: Mystery Shopper (Flexible)

PRISM+

Johor Bahru

On-site

MYR 100,000 - 150,000

Part time

12 days ago

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Job summary

A dynamic retail brand is seeking Mystery Shoppers in Johor Bahru, Malaysia, to evaluate customer experiences and provide constructive feedback. Ideal candidates must be observant, have strong communication and writing skills in English & Bahasa Malaysia. The flexible work schedule allows for 1-2 visits per day, with payment ranging from RM20 to RM50 per visit. Join a growing team dedicated to enhancing retail operations.

Benefits

Flexible work schedule
Gain insights into retail operations
Contribute to customer experience improvement

Qualifications

  • Must be a Malaysian citizen, 18 years and above.
  • Responsible, reliable, and able to follow instructions precisely.
  • Independent and able to travel to assigned retail outlets.

Responsibilities

  • Conduct in-store visits to engage with retail associates.
  • Complete structured audits covering customer experience.
  • Highlight areas for improvement in retail operations.

Skills

Observation skills
Communication skills
Writing skills

Education

SPM qualification
Diploma or higher
Job description
A dynamic retail brand is seeking Mystery Shoppers in Johor Bahru, Malaysia, to evaluate customer experiences and provide constructive feedback. Ideal candidates must be observant, have strong communication and writing skills in English & Bahasa Malaysia. The flexible work schedule allows for 1-2 visits per day, with payment ranging from RM20 to RM50 per visit. Join a growing team dedicated to enhancing retail operations.
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