Retail Executive

THCO Malaysia; Selangor; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading cosmetics company in Malaysia seeks candidates for a role in retail operations. The position includes managing in-store merchandising, executing campaigns, and training store staff. Ideal candidates have a diploma or degree in Business or Marketing and 1–3 years of retail experience. Proficiency in merchandising materials and retail POS systems is essential. Benefits include annual leave and training, with a five-day workweek.

Benefits

Annual Leave

Medical and Hospitalisation Leave

EPF / SOCSO / PCB

Training Provided

5 Working Days

Qualifications

• Minimum 1–3 years in retail operations or related fields.
• Ability to manage multiple tasks and timelines.
• Willingness to travel to retail stores.
• Strong coordination skills across departments.

Responsibilities

• Coordinate in-store merchandising materials.
• Execute in-store setups for campaigns and promotions.
• Configure and verify in-store promotions in the POS system.
• Act as the key execution liaison between HQ and retail stores.
• Conduct store checks for execution compliance.
• Train store staff on campaign mechanics and guidelines.

Skills

Hands-on experience coordinating merchandising materials

Practical understanding of retail POS systems

Strong execution mindset

Attention to detail

Strong communication skills

Proficient in Excel and Google Sheets

Education

Diploma or Bachelor’s Degree in Business, Retail Management, Marketing

Job description

Beauty lovers wanted! Work in a paradise of various cosmetics products. Join the big family of THCO Malaysia.

Education
Diploma or Bachelor’s Degree in Business, Retail Management, Marketing, or related fields

Experience
Minimum 1–3 years in retail operations, visual merchandising, or offline campaign execution

Skills & Knowledge
Hands‑on experience coordinating merchandising materials and printing production
Practical understanding of retail POS systems and promotion mechanics
Strong execution mindset with attention to detail and accuracy
Ability to manage multiple tasks, timelines, and stakeholders concurrently
Strong communication and coordination skills across departments and store teams
Willingness to travel to retail stores and work on‑site when required
Proficient in Excel, Google Sheets, and basic documentation tools

Responsibilities

1. Merchandising & Printing Coordination
   
   • Coordinate in‑store merchandising materials (price tags, promotion tags, wobblers, posters, stickers, POP displays)
   • Liaise with design teams and printing vendors to confirm artwork, specifications, quantities, timelines, and delivery
   • Ensure all printed materials are accurate, updated, and aligned with current promotions
   • Manage distribution of merchandising materials to stores and ensure correct usage
2. In‑Store Campaign & Visual Execution
   
   • Execute in‑store setups for campaigns, promotions, product launches, pop‑ups, and seasonal activities
   • Coordinate store display updates based on campaign guidelines and visual standards
   • Support installation and dismantling of in‑store promotional setups when required
   • Ensure store execution aligns with brand guidelines and mall regulations
   • Ensure installations of planograms
3. POS & Promotion System Setup
   
   • Configure and verify in‑store promotions in the POS system
   • Conduct test transactions prior to campaign launch to ensure pricing accuracy
   • Coordinate with finance, IT, and e‑commerce teams to resolve system discrepancies
   • Monitor and rectify promotion‑related issues during campaign periods
   • Generate and analyze sales reports
4. Cross‑Functional & Store Coordination
   
   • Act as the key execution liaison between HQ and retail stores
   • Communicate execution guidelines, timelines, and requirements clearly to store teams
   • Work closely with marketing, brand, design, warehouse, and operations teams to ensure smooth rollout
   • Escalate operational risks or execution gaps proactively
5. Execution Monitoring & Reporting
   
   • Conduct store checks (on‑site or via photo reports) to ensure execution compliance
   • Identify execution gaps and follow up on corrective actions
   • Provide post‑campaign execution feedback and improvement recommendations
   • Support the development and refinement of execution SOPs and checklists
6. Execution Briefing & Staff Training
   
   • Conduct briefing for store staff on campaign mechanics, promotion rules, merchandising guidelines, and POS processes
   • Ensure store teams clearly understand execution requirements prior to campaign launches
   • Provide on‑site or remote support to resolve execution‑related issues during live campaigns

Benefits

• Annual Leave
• Medical and Hospitalisation Leave
• EPF / SOCSO / PCB
• Training Provided
• 5 Working Days