Retail Customer Assistant & VIP Card Specialist

Watsons Malaysia; Selangor; On-site; MYR 20,000 - 100,000; Full time

Job summary

A retail company based in Malaysia is seeking individuals with a high standard of customer service skills for operational roles. Candidates should possess minimum PMR/PT3/SKM and be fluent in Bahasa Melayu and English. Responsibilities include maintaining stock levels, managing shop operations, and acting as cashiers while promoting VIP membership. Applicants must be adaptable and able to work shifts, including weekends and public holidays. Experience in the health/retail pharmacy sector is advantageous.

Qualifications

• Must be Malaysian citizens.
• Able to work shifts, weekends and public holidays.
• Experience in health/retail pharmacy industry is an advantage.

Responsibilities

• Instil a high standard of friendly, professional customer service.
• Efficient organization and operation of the shop.
• Maintain sufficient stock levels at all times.
• Act as a cashier and promote Watsons VIP Member Card.

Skills

Customer service

Communication skills

Interpersonal skills

Adaptability

Result-oriented

Education

Minimum PMR/PT3/SKM

Job description

A retail company based in Malaysia is seeking individuals with a high standard of customer service skills for operational roles. Candidates should possess minimum PMR/PT3/SKM and be fluent in Bahasa Melayu and English. Responsibilities include maintaining stock levels, managing shop operations, and acting as cashiers while promoting VIP membership. Applicants must be adaptable and able to work shifts, including weekends and public holidays. Experience in the health/retail pharmacy sector is advantageous.