Retail Consultant (Sunway Pyramid/Sunway Square/Pavillion Bukit Jalil/TTDI

Telecontinent; Kuala Lumpur; On-site; MYR 150,000 - 200,000; Full time

Job summary

A customer service leader in Malaysia is seeking candidates to assist walk-in customers with professionalism and handle inquiries about products and services. Responsibilities include coordinating with internal teams for resolutions and maintaining customer-friendly records. The ideal candidate should have good communication skills and basic computer knowledge. This role offers a competitive salary range of RM2,150 – RM3,500 based on experience, along with structured training and career growth opportunities.

Benefits

Attractive salary & high commission earning potential

Structured training and career development

Supportive and friendly working environment

Qualifications

• Experience in customer service is an advantage.
• Good communication & interpersonal skills.
• Basic computer knowledge.

Responsibilities

• Assist walk-in customers with professionalism.
• Handle product, service, and warranty inquiries.
• Register and follow up on service requests/complaints.
• Coordinate with internal teams for resolutions.
• Maintain records and ensure a customer-friendly environment.

Skills

Customer service experience

Communication skills

Interpersonal skills

Basic computer knowledge

Job description

Location: Sunway Pyramid / Pavilion Bukit Jalil / Sunway Square / TTDI / Bangsar Village II / Uptown Damansara

What You’ll Do

Assist walk-in customers with professionalism.

Handle product, service, and warranty inquiries.

Register and follow up on service requests/complaints.

Coordinate with internal teams for resolutions.

Maintain records and ensure a customer-friendly environment.

Requirements

Experience in customer service is an advantage.

Good communication & interpersonal skills.

Basic computer knowledge.

Working Hours

5 days work week (2 off days, rotational).

9:00am – 10:30pm (mall operation hours).

Benefits & Package

Basic Salary: RM2,150 – RM3,500 (based on experience)

Training & career growth opportunities

Why Join Us?

• Attractive salary & high commission earning potential
• Structured training and career development
• Supportive and friendly working environment

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