Retail Assistant

Kapas Living; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading home furnishings company in Kuala Lumpur is seeking a Retail Assistant to deliver exceptional customer service and support store operations. You will be responsible for maintaining store presentation, processing sales transactions, and assisting customers with purchases. Previous retail experience is preferred, along with strong communication skills and a positive attitude. Join our dynamic team and contribute to an eco-conscious retail environment.

Benefits

Health and wellness initiatives

Supportive work environment

Qualifications

• Previous experience in a retail or customer service role is preferred.
• Ability to provide excellent customer service.
• Commitment to maintaining high standards of store presentation.

Responsibilities

• Provide friendly and attentive customer service.
• Maintain the store's appearance and presentation.
• Process sales transactions accurately.
• Restock and replenish merchandise as needed.
• Assist with product displays and promotions.

Skills

Friendly and attentive customer service

Strong communication skills

Attention to detail

Numeracy skills

Flexibility to work shifts

Team-oriented attitude

Job description

As a Retail Assistant, you will be responsible for delivering an exceptional customer experience and supporting the overall operations of our retail store. This is a full‑time position.

What you'll be doing

• Provide friendly and attentive customer service, answering queries and assisting customers with their purchases
• Maintain the store's appearance and presentation, ensuring it is clean, well‑stocked and visually appealing
• Process sales transactions accurately and efficiently, handling cash and card payments
• Restock and replenish merchandise as needed, following established inventory management procedures
• Assist with the set‑up and dismantling of product displays and promotions
• Actively participate in team meetings and contribute to the continuous improvement of store operations

What we're looking for

• Previous experience in a retail or customer service role is preferred
• Strong communication and interpersonal skills, with the ability to provide excellent customer service
• Attention to detail and a commitment to maintaining high standards of store presentation
• Numeracy skills and the ability to accurately handle cash and card transactions
• Flexibility to work a range of shifts, including weekends and public holidays
• A positive, team‑oriented attitude and the willingness to learn and adapt

What we offer

At KAPAS LIVING SDN. BHD., we are dedicated to creating a supportive and rewarding work environment for our employees. Additionally, we prioritise the well‑being of our team and provide access to various health and wellness initiatives.

About us

KAPAS LIVING SDN. BHD. is a leading provider of high‑quality home furnishings and lifestyle products. With a strong focus on sustainability and ethical sourcing, we are committed to delivering exceptional customer experiences and contributing to a more conscious and eco‑friendly retail industry. Join our team and be part of our exciting journey!

Apply now to become our next Retail Assistant and be part of our dynamic, growing team.

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