Restaurant Manager All Day Dining

Minor International; West Coast Division; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading hotel company is seeking a dynamic Restaurant Manager for their All Day Dining at Avani Kota Kinabalu Hotel. The ideal candidate will oversee restaurant operations, ensuring exceptional customer service and high standards. Key tasks include managing staff, optimizing financial performance, and menu planning. The role requires 3-5 years of experience in restaurant management, strong leadership skills, and knowledge of food safety regulations. A Bachelor’s in Hospitality or related field and Food Safety Certification are preferred.

Qualifications

• 3-5 years of experience in restaurant management, preferably in all-day dining concepts.
• Proven track record in team leadership, staff training, and development.
• Strong knowledge of restaurant management software and POS systems.

Responsibilities

• Manage daily restaurant operations, including staff scheduling and inventory control.
• Develop and implement strategies to enhance customer satisfaction and increase revenue.
• Ensure compliance with food safety regulations and maintain high standards of cleanliness.

Skills

Team leadership

Customer service

Financial management

Problem-solving

Inventory management

Education

Bachelor's degree in Hospitality Management

Current Food Safety Certification

Tools

Restaurant management software

Point of Sale (POS) systems

Job description

Restaurant Manager - All Day Dining - Avani Kota Kinabalu Hotel (Pre Opening Team)

• Full-time
• Company Location: Avani Kota Kinabalu Hotel

Contemporary, relaxed and imaginative. Be it a leisurely family break or romantic escape, AVANI Hotels & Resorts provides the right space for guests who value the details that matter.

We are seeking a dynamic and experienced Restaurant Manager to lead our All Day Dining restaurant. The ideal candidate will oversee all aspects of restaurant operations, ensuring exceptional customer service and maintaining high-quality standards throughout the day.

Responsibilities

• Manage daily restaurant operations, including staff scheduling, inventory control, and financial performance
• Develop and implement strategies to enhance customer satisfaction and increase revenue
• Oversee menu planning and pricing, collaborating with the culinary team to create innovative dining experiences
• Ensure compliance with food safety regulations and maintain high standards of cleanliness and hygiene
• Recruit, train, and mentor restaurant staff to build a high-performing team
• Handle customer inquiries, feedback, and complaints promptly and professionally
• Analyze sales data and market trends to optimize restaurant performance
• Coordinate with other departments to ensure seamless operations and guest satisfaction
• Implement and maintain quality control measures for food and beverage service
• Stay updated on local food trends and incorporate them into the restaurant's offerings

Qualifications

• 3-5 years of experience in restaurant management, preferably in all-day dining concepts
• Proven track record in team leadership, staff training, and development
• Strong knowledge of restaurant management software and Point of Sale (POS) systems
• Excellent financial management skills, including budgeting and cost control
• Proficiency in inventory management and menu planning
• Outstanding customer service skills with a customer-focused mindset
• Demonstrated ability in problem-solving and conflict resolution
• Thorough understanding of food safety regulations and hygiene standards
• Bachelor's degree in Hospitality Management or related field preferred
• Current Food Safety Certification
• Knowledge of Malaysian cuisine and local food trends
• Fluency in English; knowledge of Malay or other local languages is a plus
• Ability to work flexible hours, including weekends and holidays