Restaurant Manager

Jobstreet Malaysia; Johor Bahru; On-site; MYR 30,000 - 45,000; Full time

Job summary

A leading hospitality firm in Johor Bahru is seeking an experienced Restaurant Manager to oversee daily operations and lead the F&B team. The successful candidate will ensure exceptional guest experiences, manage staff performance, and maintain high standards of service and food quality. With a diploma or degree in Hospitality preferred and 2-3 years of managerial experience, this role requires strong leadership and customer service skills. The candidate should be ready to work in a fast-paced environment and handle guest inquiries professionally.

Qualifications

• Minimum 2–3 years of experience in a supervisory or managerial role in F&B.
• Knowledge of food safety and restaurant operations.
• Willing to work shifts and holidays.

Responsibilities

• Oversee daily restaurant operations and guest satisfaction.
• Lead, train, and motivate F&B staff to maintain service standards.
• Monitor food quality and compliance with health regulations.
• Handle guest inquiries and manage reservations efficiently.

Skills

Leadership

Problem-solving

Communication

Customer service

Education

Diploma/Degree in Hospitality or related field

Job description

We are looking for an experienced and dynamic Restaurant Manager to lead our F&B team and ensure an exceptional dining experience for all guests. The ideal candidate is service-oriented, hands-on, and capable of managing daily restaurant operations efficiently.

Key Responsibilities

• Oversee daily restaurant operations to ensure smooth service and guest satisfaction.
• Lead, train, schedule, and motivate F&B staff to maintain high service standards.
• Monitor food quality, presentation, and hygiene in accordance with hotel and regulatory requirements.
• Handle guest inquiries, complaints, and special requests professionally and promptly.
• Manage reservations, table arrangements, and guest flow during peak periods.
• Work closely with the Chef and kitchen team on menu planning, promotions, and food cost control.
• Ensure proper cash handling, billing accuracy, and daily sales reconciliation.
• Monitor inventory levels for food, beverages, and supplies; manage ordering and stock control.
• Conduct daily briefings, performance reviews, and training sessions to support staff development.
• Implement SOPs and ensure compliance with food safety and hotel policies.
• Analyze sales performance and propose strategies to increase revenue.
• Maintain a clean, safe, and welcoming restaurant environment at all times.

Requirements

• Diploma/Degree in Hospitality, F&B Management, or related field preferred.
• Minimum 2–3 years of experience in a supervisory or managerial role in F&B.
• Strong leadership, problem-solving, and communication skills.
• Excellent customer service mindset and ability to handle high-pressure situations.
• Knowledge of food safety, HACCP, and restaurant operations.
• Willing to work shifts, weekends, and public holidays.

Work Conditions

• Ability to work in a fast-paced and dynamic environment.
• Physical ability to perform tasks such as lifting and moving supplies and standing for extended periods.