Resort Housekeeping Lead: Rooms & Public Areas

Mimpi Perhentian Resort; Kuala Besut; On-site; MYR 100,000 - 150,000; Full time

Job summary

A premier resort in Malaysia is seeking a Housekeeping Supervisor to oversee the housekeeping team and ensure the highest cleanliness standards for guest rooms and public areas. The ideal candidate will have 2-3 years of supervisory experience in hospitality, strong leadership and organizational skills, and a commitment to guest satisfaction. Responsibilities include staff training, inspections, inventory management, and addressing guest feedback. This is an excellent opportunity to contribute to a thriving resort environment.

Qualifications

• 2-3 years of experience in a housekeeping or supervisory role, preferably in hospitality.
• Ability to handle time-sensitive tasks in a fast-paced environment.
• Ability to work flexible hours including weekends and holidays.

Responsibilities

• Oversee daily activities of the housekeeping staff.
• Conduct regular inspections of guest rooms.
• Supervise cleaning of public areas, ensuring cleanliness standards.
• Ensure efficient laundry operations and inventory management.
• Address guest complaints to maintain satisfaction.

Skills

Strong leadership skills

Attention to detail

Organizational abilities

Good communication skills

Problem-solving skills

Customer service orientation

Education

High school diploma or equivalent

Certifications in hospitality management or housekeeping

Job description

A premier resort in Malaysia is seeking a Housekeeping Supervisor to oversee the housekeeping team and ensure the highest cleanliness standards for guest rooms and public areas. The ideal candidate will have 2-3 years of supervisory experience in hospitality, strong leadership and organizational skills, and a commitment to guest satisfaction. Responsibilities include staff training, inspections, inventory management, and addressing guest feedback. This is an excellent opportunity to contribute to a thriving resort environment.