Reporting Administrator

abrdn plc; Kuala Lumpur; Hybrid; MYR 60,000 - 80,000; Full time

Job summary

A global investment firm in Kuala Lumpur seeks a Reporting Administrator to act as the primary contact for internal stakeholders. This role involves managing client reporting workflows, delivering accurate reports, and supporting internal teams. The ideal candidate will have proficiency in Microsoft 365, strong communication skills, and experience in financial services. Join us for hybrid work flexibility and a supportive team culture.

Benefits

Career development opportunities

Hybrid work environment

Inclusive workplace culture

Global collaboration opportunities

Qualifications

• Experience in a financial services environment is preferred.
• Professional attitude with a commitment to delivering excellence.

Responsibilities

• Serve as the first escalation point for internal stakeholders.
• Deliver updates to the Client Reporting Manager on team performance.
• Analyse client requirements to develop innovative reporting solutions.
• Organise and deliver client reports to agreed schedules.
• Oversee report workflows ensuring efficiency and accuracy.
• Manage changes to reporting procedures to maintain compliance.
• Complete bespoke reporting tasks and coordinate data input.
• Proactively manage report workflows for timely delivery.
• Collaborate with internal teams and external service providers.
• Communicate effectively to flag and resolve delays.
• Review internal reporting procedures regularly.
• Champion continuous improvement and implement efficiencies.

Skills

Proficiency in Microsoft 365 and Office applications

Prior experience in financial services or a related industry

Strong interpersonal and written communication skills

Ability to manage deadlines and organise tasks effectively

High accuracy in data handling and reporting

Ownership of tasks and ability to drive solutions

Flexibility in adapting to changing priorities

Continuous improvement mindset

Job description

About the Company

Aberdeen Investments is part of Aberdeen Group plc, one of the UK's leading Wealth & Investments groups. Our Asia Pacific Investments business, established in 1985, delivers a range of Asian products, including regional, country, smaller‑company, and sustainable‑investment propositions. With a strong regional footprint across Singapore, Bangkok, Kuala Lumpur, Tokyo, Hong Kong, Shanghai, Seoul, and Sydney, we invest in Asian companies to help them grow and become better investors.

About the Team

Client and Regulatory Operations is an essential part of our global Operations division. Within this function, the Client Reporting Team plays a critical role in delivering timely, accurate, and high‑quality reporting to our clients, collaborating closely with Client Servicing, Front Office, and global Third‑Party Administrators.

Role Description

Reporting Administrator

As a Reporting Administrator, you will be the primary contact for internal stakeholders, maintaining clear communication with the Client Reporting Manager, proactively identifying issues, and supporting the implementation of effective reporting solutions to ensure efficient delivery of client reporting.

Key Responsibilities

• Serve as the first escalation point for internal stakeholders, providing guidance and resolving reporting issues promptly.
• Deliver clear and timely updates to the Client Reporting Manager on team performance, challenges and client‑specific needs.
• Analyse client requirements and develop innovative reporting solutions.
• Organise and deliver client reports to agreed schedules with precision and professionalism.
• Oversee report workflows using Microsoft 365 and Adobe Creative Cloud, ensuring efficiency and accuracy.
• Manage changes to reporting procedures, recipients and formats, maintaining compliance and consistency.
• Complete bespoke reporting tasks and coordinate data input for client reports, including commentary.
• Proactively manage report workflows to ensure timely and accurate delivery.
• Collaborate with internal teams and external service providers to meet SLAs.
• Communicate effectively to flag and resolve delays.
• Maintain and regularly review internal reporting procedures.
• Champion continuous improvement by identifying and implementing efficiencies.

Skills & Experience Preferable

• Proficiency in Microsoft 365 and Office applications.
• Prior experience in financial services or a related industry is preferred.
• A positive, professional attitude and commitment to excellence.

Competencies

• Communication Skills: strong interpersonal and written communication across teams and stakeholders.
• Planning & Prioritisation: proven ability to manage deadlines and organise tasks effectively.
• Attention to Detail: high accuracy in data handling and reporting.
• Accountability: takes ownership of tasks and drives solutions independently and collaboratively.
• Flexibility: adapts quickly to changing priorities and environments.
• Continuous Improvement: actively seeks ways to enhance processes and team performance.

Why Join Us?

• Global Collaboration: work with teams across the UK and international partners.
• Career Development: grow your skills in a role that values innovation and ownership.
• Hybrid Flexibility: enjoy a balanced work environment with remote and office options.
• Inclusive Culture: be part of a diverse, supportive, and forward‑thinking team.
• Meaningful Impact: help shape the client experience through high‑quality reporting.

We’re committed to providing an inclusive workplace where all forms of difference are valued and which is free from any form of unfair or unlawful treatment. We define diversity in its broadest sense—this includes but is not limited to diversity of educational and professional backgrounds, experience, cognitive and neurodiversity, age, gender, gender identity, sexual orientation, disability, religion or belief and ethnicity and geographical provenance. We support a culture that values meritocracy, fairness and transparency and welcomes enquiries from everyone.

If you need assistance or an adjustment due to a disability please let us know as part of your application and we will assist.