Remote Student Advisor — Night-Shift Customer Support

The Think Academy International Education Limited; Remote; MYR 20,000 - 100,000; Part time

Job summary

An international educational institution is seeking a Remote Student Advisor to provide course consultations and engage with prospective students. The role requires fluent Chinese communication skills and offers flexible remote work hours, primarily night shifts. Ideal candidates should have a bachelor’s degree and experience in customer service. Join our team to help shape the educational journeys of students aged 3–18 worldwide.

Qualifications

• Experience in customer service or similar roles preferred.
• Strong problem-solving ability to handle customer issues professionally.
• Ability to work independently and manage time efficiently.

Responsibilities

• Serve as the first point of contact for users, answering inquiries.
• Proactively reach out to potential customers and provide course information.
• Maintain strong relationships with existing customers.

Skills

Fluent in Chinese

Basic English reading and communication skills

Excellent communication skills

Customer service skills

Education

Bachelor’s degree or above

Tools

CRM systems

Office software

Job description

An international educational institution is seeking a Remote Student Advisor to provide course consultations and engage with prospective students. The role requires fluent Chinese communication skills and offers flexible remote work hours, primarily night shifts. Ideal candidates should have a bachelor’s degree and experience in customer service. Join our team to help shape the educational journeys of students aged 3–18 worldwide.