Senior Program Coordinator

Medium; Remote; MYR 100,000 - 150,000; Full time

Job summary

A partner healthcare organization is seeking a Senior Business Professional to investigate privacy violations and maintain compliance in a fully remote role. With a focus on ethical standards and member trust, you will engage with diverse teams, analyze data, and prepare reports for regulatory agencies. The ideal candidate has 5 years of healthcare experience, a Bachelor's degree, and fluency in Spanish, along with strong investigatory and communication skills. This position offers 100% remote work flexibility and professional development opportunities.

Benefits

100% remote work flexibility

Professional development opportunities

Dynamic work environment

Qualifications

• 5 years of healthcare experience required.
• Fluent in Spanish to engage effectively with members.
• Ability to conduct thorough investigations and analyze data.

Responsibilities

• Respond to all allegations of privacy violations.
• Conduct investigations of privacy incidents.
• Compile reports for the Board of Directors.

Skills

Investigatory skills

Fluent in Spanish

Interpersonal skills

Customer service skills

Analytical skills

Critical thinking skills

Effective communication

Education

Bachelor's degree

Preferred graduate degree

Tools

Microsoft Office

Job description

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Senior Business Professional - REMOTE. In this role, you will take on critical responsibilities pertaining to the investigation of privacy violations. Your work will ensure the integrity of privacy standards across various operations, impacting members and stakeholders positively. You'll engage with diverse teams and facilitate investigations while collaborating to uphold high ethical standards. This position primarily operates in a remote capacity, allowing flexibility while requiring collaboration across various time zones. Your skills will directly contribute to maintaining compliance and enhancing member trust across the organization.

Accountabilities

• Respond to all allegations of privacy violations.
• Conduct investigations of privacy incidents involving members, providers, and employees.
• Analyze data, contract terms, and documentation to substantiate privacy allegations.
• Apply regulatory and contractual requirements to the case investigation process.
• Perform data analysis to identify trends and patterns in privacy violations.
• Conduct interviews to gather evidence and additional insights.
• Compile, report, and present privacy incidents to regulatory agencies.
• Maintain documentation integrity for privacy incidents.
• Prepare reports for the Board of Directors as necessary.
• Develop and maintain relationships with key business units.

Requirements

• 5 years of healthcare experience required.
• Bachelor's degree required, preferred graduate degree.
• Fluent in Spanish.
• Proven investigatory skills.
• Effective interpersonal and customer service skills.
• Excellent oral and written communication skills.
• Intermediate/advanced skills in Microsoft Office tools.
• Strong analytical and critical thinking skills.
• Ability to work independently and collaboratively.
• Detail-oriented and able to manage tight deadlines.

Benefits

• 100% remote work flexibility.
• Opportunity to impact privacy compliance positively.
• Engage in meaningful work within the healthcare sector.
• Access to professional development opportunities.
• Dynamic work environment collaborating with diverse teams.