Remote Mandarin Interpreter — Customer Support Specialist

IntouchCX; Remote; MYR 100,000 - 150,000; Full time

Job summary

A leading customer experience solutions provider is seeking a Mandarin Interpreter to work remotely. You will provide high-quality interpretation services to assist customers in Kuala Lumpur City Centre. The ideal candidate must be fluent in both Mandarin and English, possess strong customer service skills, and have at least one year of experience in a customer service environment. This full-time position offers competitive salary and flexible working arrangements.

Benefits

Competitive salary

Flexible working arrangements

Comprehensive training programs

Opportunities for career advancement

Qualifications

• Must have minimum 1 year of experience in a customer service or call center environment.
• Ability to work independently and as part of a team.
• Adaptability to handle multiple tasks and changing priorities.

Responsibilities

• Provide accurate and efficient Mandarin interpretation services.
• Facilitate clear communication on video calls.
• Resolve customer issues professionally.

Skills

Fluency in Mandarin (C1 & C2 Level)

Fluency in English (C1 & C2 Level)

Strong customer service skills

Excellent communication skills

Job description

A leading customer experience solutions provider is seeking a Mandarin Interpreter to work remotely. You will provide high-quality interpretation services to assist customers in Kuala Lumpur City Centre. The ideal candidate must be fluent in both Mandarin and English, possess strong customer service skills, and have at least one year of experience in a customer service environment. This full-time position offers competitive salary and flexible working arrangements.