Remote Functional Solution Architect — SaaS Deployments

Jobgether; Remote; MYR 250,000 - 300,000; Full time

Job summary

A technology partnership firm is seeking a Functional Solution Architect for a remote role in Malaysia. This position involves enhancing collaboration with clients by translating complex processes into tailored solutions. Responsibilities include leading discovery sessions, crafting functional designs, and ensuring customer satisfaction. The ideal candidate has significant experience in SaaS implementations within retail or consumer goods and is adept at managing customer relationships and driving technical solutions. Competitive benefits and a flexible workspace are offered.

Benefits

401(k), Health, Dental, Vision coverage

9 Paid Holidays per Year

Discretionary Time Off

Paid Parental Leave

Opportunities for career advancement

Flexible work environment and autonomy

Qualifications

• Experience in functional consulting or SaaS implementation role.
• Comfort operating in ambiguity and shaping processes.

Responsibilities

• Lead functional discovery sessions to understand customer workflows.
• Serve as the primary owner for customer implementations.
• Translate business requirements into functional solution designs.
• Guide customers through data onboarding and validation.
• Act as a bridge between customers and Product teams.

Skills

5–8+ years of experience in retail, apparel, footwear, or consumer goods

Hands-on experience configuring SaaS platforms

Strong analytical skills

Excellent communication skills

Client-facing role experience

Job description

A technology partnership firm is seeking a Functional Solution Architect for a remote role in Malaysia. This position involves enhancing collaboration with clients by translating complex processes into tailored solutions. Responsibilities include leading discovery sessions, crafting functional designs, and ensuring customer satisfaction. The ideal candidate has significant experience in SaaS implementations within retail or consumer goods and is adept at managing customer relationships and driving technical solutions. Competitive benefits and a flexible workspace are offered.