Remote Customer Experience Specialist

Teleperformance; Remote; MYR 100,000 - 150,000; Full time

Job summary

A global customer service provider is seeking individuals for a customer service role that requires a high school diploma and at least 1 year in a contact center environment. The ideal candidate will have excellent technical skills, strong problem-solving abilities, and a passion for providing outstanding service. This position offers work-from-home flexibility and requires a reliable internet connection. Join a culture that values inclusion, diversity, and support for employees' well-being.

Qualifications

• At least 1 year in a contact center environment.
• Typing speed of at least 40 WPM.
• Ability to work in a fast-paced environment and manage change.

Skills

Customer service

Technical skills

Problem-solving

Multi-tasking

Communication

Education

High school diploma; GED equivalent

Tools

Microsoft Excel

Microsoft Word

SharePoint

Microsoft Teams

Job description

A global customer service provider is seeking individuals for a customer service role that requires a high school diploma and at least 1 year in a contact center environment. The ideal candidate will have excellent technical skills, strong problem-solving abilities, and a passion for providing outstanding service. This position offers work-from-home flexibility and requires a reliable internet connection. Join a culture that values inclusion, diversity, and support for employees' well-being.