Relationship Manager SME

Maybank; Penang; On-site; MYR 60,000 - 80,000; Full time

Job summary

A leading financial institution in Malaysia seeks a candidate to source new SME customers for loans and grow the SME portfolio. Responsibilities include promoting SME products through campaigns, maintaining relationships with customers, and ensuring quality processing of loan applications. This role requires active participation in community engagement and a commitment to high asset quality standards.

Responsibilities

• Sourcing for new SME customers under SME segment for loans.
• Grow the SME portfolio contributing to revenue growth.
• Active participation in campaign activities for SME products.
• Generate fee-based income from cross-selling activities.

Job description

• Sourcing for new SME customers under SME segment for loan with exposure up to RM20m.
• To grow the SME portfolio (exposure up to RM20m) in SME Banking, contributing to the Sector’s revenue growth.
• Active participation in campaign activities to promote SME products as well as to build and maintain good rapport/relationship with customers, branch, and other stakeholders.
• Drive and generate fee based income from cross selling activities on Insurance and Commercial Cards through product bundling.
• Conducting Know-Your-Customer (KYC), due diligence on market & credit analysis and adhere to asset quality parameter at all time.
• Responsible and ensure quality processing of loan applications is within stipulated Turnaround Time (TAT).
• Foster positive relationship with customer and initiate regular customer visitation to establish better rapport.
• Continuously establish and enhance relationship with the local communities in/within the business areas.