Relationship Manager, CBBC

RHB Banking Group; Perak; On-site; MYR 50,000 - 80,000; Full time

Job summary

A financial institution in Malaysia is seeking a skilled individual to manage and deepen relationships with a portfolio of clients. Responsibilities include driving sales, assessing credit applications, and collaborating with Account Managers to deliver proposals. The ideal candidate will have a Bachelor's Degree in Finance or related fields, along with strong analytical skills and a proactive approach to business. This role is vital for maintaining customer satisfaction and managing credit risk.

Qualifications

• Minimum 3 years of working experience in credit with exposure to credit risk management.
• Strong credit writing and analytical skills are required.

Responsibilities

• Maintain and deepen relationships with a portfolio of 30 clients.
• Drive primary sales through acquisition of new customers.
• Monitor overall customer experience and address process lapses.

Skills

Networking

Market knowledge

Financial Analysis

Sales

Proactive

Energetic

Result Oriented

Business acumen

Education

Bachelor's Degree in Finance/Accountancy/Banking, Marketing or equivalent

Job description

Job Description

• Maintain and deepen relationships with minimum core portfolio of 30 Middle Market/SME clients.
• Actively drive primary sales through acquisition of new Middle Market / SME customers and through new loans to existing clients.
• Carry out account planning with product specialists to identify customers to engage, and products to offer based on their needs.
• Monitor overall customer experience and per‑empt or address any process lapses or delays in TAT.
• Ensure customers meet basic credit requirements, and maintain new Non‑Performing Loans (NPL) within approved budget.
• Provide the qualitative credit assessment for each application.
• Work closely with Account Managers to prepare credit proposals.
• Vet, sign and deliver Letters of Offer.

Job Requirements

• Candidate must possess at least a Bachelor's Degree in Finance/Accountancy/Banking, Marketing or equivalent.
• Minimum 3 years of working experience in credit with exposure to credit risk management and commercial including credit processing, evaluation and appraisal is required for this position.
• Possess strong credit writing and analytical skills.
• Required skill(s): Networking, Market knowledge, Financial Analysis, Sales, Proactive, Energetic, Result Oriented and possess good business acumen.