Relationship Manager, CBBC

RHB Banking Group; Klang City; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading banking institution in Klang City seeks dedicated individuals for credit management roles. The ideal candidate will have a Bachelor’s Degree and at least 3 years of credit risk experience. Responsibilities include maintaining client relationships, driving sales, and conducting qualitative credit assessments. The candidate must possess strong analytical and networking skills along with a proactive and result-oriented mindset. This is an opportunity to work in a dynamic environment with competitive compensation.

Qualifications

• Minimum of 3 years’ working experience in credit, with exposure to credit risk management.
• Strong credit writing and analytical skills.

Responsibilities

• Maintain and deepen relationships with at least 30 clients.
• Drive primary sales by acquiring new customers.
• Conduct account planning with product specialists.
• Monitor customer experience and address process lapses.
• Assess credit applications qualitatively.
• Collaborate with Account Managers on credit proposals.
• Deliver Letters of Offer.

Skills

Networking and market knowledge

Financial analysis

Sales capability

Proactive mindset

Analytical skills

Result-oriented mindset

Business acumen

Education

Bachelor’s Degree in Finance, Accountancy, Banking, Marketing, or equivalent

Job description

Job Description

• Maintain and deepen relationships with a core portfolio of at least 30 Middle Market/SME clients.
• Actively drive primary sales through the acquisition of new Middle Market/SME customers and by expanding lending to existing clients.
• Conduct account planning in collaboration with product specialists to identify target customers and recommend suitable products based on customer needs.
• Monitor overall customer experience and proactively pre-empt or address any process lapses or turnaround time (TAT) delays.
• Ensure customers meet basic credit requirements and maintain new Non-Performing Loans (NPL) within the approved budget.
• Provide qualitative credit assessments for each credit application.
• Work closely with Account Managers to prepare and submit credit proposals.
• Vet, sign, and deliver Letters of Offer.

Job Requirements

• Bachelor’s Degree in Finance, Accountancy, Banking, Marketing, or an equivalent qualification.
• Minimum of 3 years’ working experience in credit, with exposure to credit risk management and commercial banking, including credit processing, evaluation, and appraisal.
• Strong credit writing and analytical skills.
• Required skills and attributes: Networking and market knowledge, Financial analysis and sales capability, Proactive, energetic, and result-oriented mindset and Strong business acumen