Regional Specialist, Food Development (Food)

ZUS Coffee; Kuala Lumpur; On-site; MYR 40,000 - 60,000; Full time

Job summary

A leading coffee company in Kuala Lumpur seeks a Regional Specialist for Food Development. The role focuses on ensuring a seamless rollout of food products across regions through operational coordination and performance tracking. The ideal candidate will manage pre-launch readiness activities and maintain standards for quality and customer experience. This position offers a dynamic work environment with opportunities for driving continuous improvements and best practices in food launch execution.

Responsibilities

• Coordinate and manage all pre-launch operational readiness activities across markets.
• Ensure timely deployment of food launch materials such as recipe cards and cost sheets.
• Track market-wise execution status and flag readiness risks.
• Consolidate launch performance data into structured reports.
• Maintain and evolve standardized templates for launch documentation.

Job description

Regional Specialist, Food Development (Food)

To ensure seamless, high quality rollout of food products across the region by coordinating cross‑functional readiness, supporting frontline execution and driving structured post‑launch performance reporting. The role acts as a critical link between product development and in‑market execution teams with a strong focus on consistency, operational feasibility and continuous improvements.

JOB RESPONSIBILITIES:

Part 1 – Primary roles of the job which are measurable and may be used as part of KPIs

Launch Execution & Readiness

• Coordinate and manage all pre‑launch operational readiness activities across markets
• Ensure timely deployment of food launch materials such as recipe cards, cost sheets, marketing assets and team briefings
• Act as the key liaison externally and internally to drive launches

Operational Coordination

• Track market-wise execution status and flag readiness risks to direct report
• Support the translation of product intent into operationally viable execution plans
• Help ensure food launches meet intended cost, quality and customer experience standards

Part 2 – Secondary roles which support the primary roles above

Performance Tracking & Reporting

• Consolidate launch performance data (sales uplift, SOP adherence, operational feedback, customer feedbacks) into structured reportsMonitor and document issues encountered, elevate and drive action plans to remediate issues
• Support post‑launch review with learnings, insights and suggested process improvements

Tools, Templates & Best Practices

• Maintain and evolve standardized templates for launch documentation, readiness tracking and performance reporting
• Help identify and document best practices in food launch execution across the region for future application

JOB AUTHORITIES :

• Coordinate with relevant functions to confirm execution timelines and requirements
• Establish launch readiness or execution risks
• Recommend and drive continuous improvements to food launch playbook, or reporting formats