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A dynamic technology company in Malaysia is looking for a Customer Service Receptionist. You will be responsible for welcoming visitors, managing office supplies, and supporting company events. Ideal candidates possess a diploma, good communication skills, and a strong service awareness. You should be detail-oriented, service-minded, and able to thrive in a team setting. The role offers a chance to enhance your skills in a supportive environment with opportunities for training.
Responsible for welcoming visitors, registering and guiding them, and maintaining order in the reception area.
Handle customer inquiries, feedback, and basic complaints, reporting them promptly.
Perform daily inspections of company public areas, keep the environment clean and safe, and report any abnormalities in a timely manner.
Responsible for requesting, registering, distributing, and managing office supplies and reception materials.
Assist in managing the inventory and usage of special materials for clients, such as anti-static clothing.
Collect employees' daily meal requirements and coordinate with the administrative department or catering providers.
Assist in managing materials in the reception area and warehouse, ensuring orderly placement and clear records.
Possess basic document editing skills, assist in organizing files, creating posters, and publishing notices.
Support company events by providing reception, material preparation, and on-site assistance.
Complete other daily administrative support tasks assigned by supervisors.
Follow company dress code, wearing the uniform during working hours.
Participate in various company-organized trainings, including but not limited to service standards, safety knowledge, and system operations.
Education: Diploma or above.
Good personal appearance and demeanor, polite, and approachable.
Strong stress resistance, service awareness, and team spirit.
Good communication skills, able to perform basic work communication in English and Bahasa Malaysia. ( Know Chinese is an advantage ).
Basic proficiency in office software (e.g., Word, Excel).
Detail-oriented, with a strong sense of responsibility and time management skills.
No specific experience required, but experience in reception, administrative assistance, customer service, or property management is preferred.
Experience in cross-cultural working environments is an advantage.
Proactive, willing to assist colleagues and clients.
Strong willingness to learn, adaptable to company training and work arrangements.
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