Quality Technician

JDE Peet's; Masai; On-site; MYR 40,000 - 60,000; Full time

Job summary

A leading global coffee company located in Johor, Malaysia is seeking a Quality Control Specialist responsible for ensuring compliance with quality standards for all incoming materials. The role includes performing detailed inspections, data analysis using SAP and Power BI, and maintaining proper documentation. Candidates should have strong teamwork skills, a commitment to food safety, and be proficient in quality control practices. This position is vital to uphold the quality standards essential for product success.

Qualifications

• Experience in quality control and food safety practices.
• Proficiency in data analysis tools like Power BI and SAP.
• Strong communication and documentation skills.

Responsibilities

• Perform inspections and analysis of incoming materials.
• Maintain documentation for quality control and regulatory compliance.
• Promote food safety and quality awareness in the organization.

Skills

Data analysis

Quality control

Team collaboration

SAP proficiency

Power BI

GMP compliance

Tools

Laboratory equipment

Calibration tools

Job description

• Perform sampling, analysis including sensory, and verification of all incoming commodity, raw and packaging materials to ensure conformance with specifications.
• Perform block and release activities in SAP for incoming materials.
• Perform entry data and analysis the incoming materials into Power BI.
• Conduct incoming inspections, including attaching raw material sampling stickers to sampled materials as per the defined sampling plan and AQL requirements.
• Perform sampling, analysis and verification to the new materials and highlight any non-conformance.
• Arrange and manage retention samples for all incoming materials for traceability and shelf-life reference.
• Report and update any non-conforming materials detected during inspection immediately to relevant personnel and attach block or reject stickers as required.
• Conduct additional testing for shelf-life extension of materials when required.
• Assist in block and release of incoming materials in physical stocks.
• Participate in sensory evaluations with R&D for product development when necessary.
• Ensure allergen stickers are properly attached to allergen raw materials before materials are sent to production.

Documentation & Reporting

• Maintain accurate documentation for all incoming materials, including sampling records and test results.
• Verify and compile Quality Control Records for traceability and audit readiness.
• Record test results promptly and ensure entries are complete, accurate, and compliant with internal and regulatory standards.
• Attend daily OPS Quality meetings and provide updates on incoming status, inspection findings and non-conformance trends.
• Support documentation updates (e.g., Work Instructions, SOPs) as assigned by the Quality Engineer/Analyst.

Equipment & Calibration Management

• Operate, maintain, and calibrate laboratory equipment to ensure testing accuracy.
• Perform and maintain in-house calibration for inspection and laboratory equipment and support external vendor calibration when required.
• Monitor equipment performance, report malfunctions or out-of-tolerance conditions, and initiate corrective actions.
• Maintain calibration records for internal verification and audit purposes.
• Keeps measurement equipment operating by following operating instructions.
• Participate in Proficiency test organized by Internal Quality team.

Compliance & GMP

• Conduct warehouse inspections to verify cleanliness, GMP practices, pest control effectiveness, and compliance with company standards.
• Ensure all incoming inspections and storage practices comply.
• Participate in internal/external audits when required by providing records and demonstrating inspection procedures.
• Conduct routine GMP and sanitation checks; raise feedback on potential risks.

Laboratory Housekeeping & 5S

• Conduct 5S activities and housekeeping in the quality laboratory to maintain a clean, safe, and audit-ready environment.
• Ensure consumables are in sufficient stock and properly stored.

Cross-Functional Support

• Assist Quality Analyst/Engineer in investigations, projects, or other assigned tasks.
• Provide support in quality-related administrative tasks, including preparation of supplier performance data and reports.
• Assist in audit preparation and provide required records.

Food Safety & Quality Culture

• Promote FSQ activities (campaigns, awareness sessions, workshops) to strengthen plant culture.
• Support activities to enhance food safety and quality awareness.

Other Responsibilities

• Participate in and conduct PVP as per the established schedule and highlight if there is any comment from the other stakeholder.
• Be a backup for quality technician when manpower is insufficient or during absence, ensuring continuity of quality checks and verifications.
• Perform any other duties that may be assigned from time to time by Superior and Management
• Sharing job knowledge with each other team member.
• Quality personnel will assume the responsibility as per scope assign.
• Quality personnel are to support organizational ad hoc tasks as necessary.
• Quality personnel have the authority to stop the line when there is food safety and quality issue when necessary