Quality Manager

Quality Manager; Johor Bahru; On-site; MYR 80,000 - 100,000; Full time

Job summary

A leading automotive company in Johor Bahru is seeking a Quality Manager to lead quality teams and implement strategies. The ideal candidate has 5-7 years of automotive quality experience along with strong leadership and communication skills. Proficiency in English, Malay, and Mandarin is essential. Responsibilities include overseeing quality procedures, managing OEM customer complaints, and leading audits. This role offers a comprehensive benefits package, including a 13th-month salary, meal allowances, and opportunities for career growth.

Benefits

13th-month salary

Yearly bonus

Meal allowance/free lunch

Transport allowance

Medical claim (RM1,400/year)

Career growth

Exposure to international clients/projects

Qualifications

• 5–7 years automotive quality experience, including 2+ years supervisory/managerial.
• Hands-on experience with CMM, calipers, micrometers & gauges.
• Proficient in English, Malay & Mandarin.

Responsibilities

• Lead quality teams and implement quality strategies aligned with plant goals.
• Oversee quality procedures and ensure compliance with standards.
• Act as main contact for OEM customers and manage complaints.
• Lead APQP, PPAP, validation & quality approvals.
• Oversee supplier evaluation and drive supplier improvements.
• Lead internal and external audits.
• Monitor quality KPIs and lead improvement projects.

Skills

Leadership

Decision-making

Communication

Data analytics

Problem-solving

Education

Bachelor’s Degree in Mechanical, Electrical, Mechatronics, Automation, or Quality Engineering

Tools

CMM

Calipers

Micrometers

Gauges

Job description

What We Offer

• 13th-month salary + yearly bonus + salary increments
• Meal allowance / free lunch + transport allowance
• Medical claim (RM1,400/year)
• Career growth in a global automotive environment
• Exposure to international clients and projects + overseas training

What You’ll Be Doing

• 1. Quality Leadership & Strategy
  • Lead PQE, CQE, SQE, Incoming Inspection & System Quality teams
  • Implement quality strategies aligned with plant/corporate goals
  • Ensure compliance with IATF 16949 & customer‑specific requirements
• 2. Quality Management System (QMS)
  • Oversee quality procedures, work instructions & documentation
  • Ensure effective 5S, ISO & IATF 16949 execution
  • Lead management reviews & meet QMS targets
• 3. Customer Quality & Issue Resolution
  • Act as main contact for OEM customers
  • Manage customer complaints with 8D/5Why and corrective actions
  • Maintain strong communication and follow‑up
• 4. APQP/PPAP & Product Quality Assurance
  • Lead APQP, PPAP, validation & quality approvals
  • Review production/supplier documentation for audits
  • Ensure implementation of inspection standards & control plans
• 5. Supplier Quality Management
  • Oversee supplier evaluation, qualification & monitoring
  • Drive supplier improvements and ensure effective CAPA closure
• 6. Internal & External Audit Management
  • Lead internal audits & coordinate IATF, customer, and OEM audits
  • Ensure timely closure of audit findings
• 7. Continuous Improvement & Data Analytics
  • Monitor quality KPIs (PPM, FPY, NPI, warranty, scorecards)
  • Lead projects using FMEA, PPAP, APQP, SPC, MSA, DOE, Lean Six Sigma
  • Analyze 4M/process changes for product & process stability

Requirements (Must‑Have)

• Bachelor’s Degree in Mechanical, Electrical, Mechatronics, Automation, Quality, or related engineering field
• 5–7 years automotive quality experience, including 2+ years supervisory/managerial
• Hands‑on experience with CMM, calipers, micrometers & gauges
• Strong leadership, decision‑making & communication skills
• Proficient in English, Malay & Mandarin