Quality Assurance Manager

J RECRUIT FIRM; Selangor; On-site; MYR 80,000 - 120,000; Full time

Job summary

A quality management organization in Malaysia is seeking a Quality Assurance Manager to oversee and ensure product quality and compliance. This role involves inspecting processes, managing quality control tasks, and liaising with suppliers to meet quality standards. The ideal candidate should have over 8 years of experience in quality assurance within manufacturing and a strong understanding of ISO standards. Excellent communication skills and proficiency in Microsoft Office are essential for this position.

Qualifications

• Minimum of 8 years of experience in quality assurance and quality control.
• Thorough knowledge of quality assurance methodologies and standards.
• Hands-on experience with ISO documentation and quality management systems.

Responsibilities

• Inspect procedures and outputs to identify issues and coordinate QC tasks.
• Monitor and implement reporting and project updating systems for QC.
• Establish product quality standards and liaise with suppliers on quality.

Skills

Quality assurance methodologies

Data analysis

Statistical methods

Interpersonal skills

Communication skills

Education

Tertiary qualification in Food Science or related field

Tools

Microsoft Office (Word, Excel, PowerPoint)

Job description

The Quality Assurance Manager is tasked with overseeing and ensuring the quality and compliance of products and processes within the organization. This role involves inspecting procedures and outputs, managing quality control tasks, coordinating with suppliers, and ensuring adherence to quality standards and regulatory requirements.

Key Responsibilities:

• Quality Inspection and Monitoring: Inspect procedures and outputs to identify mistakes or non-conformity issues; coordinate and supervise QC tasks to ensure effective operation.
• Reporting and Project Management: Monitor and implement regular reporting and project updating systems for effective QC monitoring; prepare and manage the budgetary control of the QC department.
• Product Quality and Specifications: Review and establish product quality standards and specifications; liaise with suppliers regarding quality aspects of both new and existing products.
• Issue Resolution and Investigation: Investigate complaints related to non-conforming products and prepare evaluation reports for review by top management; conduct supplier audits and visits to address persistent issues and understand suppliers QC processes.
• Policy Development and Implementation: Prepare QC policies and monitoring programs, and implement established policies and regulations, including sampling plans and inspection procedures; identify and utilize independent testing facilities for both existing and new products, reviewing test reports to validate results.
• Certification and Compliance: Liaise with external parties to maintain the organization’s ISO 9001:2015 certification; conduct in-house training and awareness programs related to quality.
• Meetings and Communication: Attend management meetings and any other meetings related to QC to provide updates and insights.
• Additional Duties: Perform any additional duties or tasks as assigned by the Head of Department (HOD) or superior.

Requirements:

• Possess a tertiary qualification in Food Science, Food Engineering, or a related field.
• Have a minimum of 8 years of working experience in quality assurance and quality control within a manufacturing or trading environment.
• Demonstrate thorough knowledge of quality assurance methodologies and standards.
• Exhibit excellent numerical skills and a strong understanding of data analysis and statistical methods.
• Have hands‑on experience with ISO documentation, certification, and quality management systems.
• Proficient in using Microsoft Office software (Word, Excel, and PowerPoint).
• Possess strong interpersonal and communication skills.

Apply now or contact the below to know more.