Quality Assurance Executive

SupportFinity™; Subang Jaya; On-site; MYR 30,000 - 40,000; Full time

Job summary

A leading quality assurance firm in Subang Jaya, Malaysia is seeking a QA Executive to develop and implement quality assurance policies. The ideal candidate will possess a relevant degree and have good communication skills in English, Malay, and Chinese. Responsibilities include monitoring compliance with ISO standards and conducting internal audits. This is a full-time position offering opportunities for growth and development.

Qualifications

• Preferably 1 year of related working experience.
• Good communication skills in English, Malay, and Chinese.

Responsibilities

• Develop and implement QA policies and procedures.
• Monitor compliance with ISO 9001, 27001, and 14001 standards.
• Conduct internal audits and support certification processes.

Skills

Quality assurance procedures

Communication skills

Problem-solving

Internal audits

Knowledge of ISO standards

Education

Diploma / Advanced Diploma, Bachelor Degree in Business Studies / Administration / Management

Job description

Responsibilities

• Develop and implement QA policies and procedures to ensure product and service quality.
• Review quality assurance standards, study existing policies and procedures to evaluate effectiveness of quality assurance program.
• Monitor compliance with ISO 9001, 27001 and 14001 standards and drive continuous improvement initiatives.
• Conduct internal audits and support external certification processes.
• Investigate customer complaints and non-conformities and implement corrective actions.
• Collaborate with cross-functional teams (e.g. Sales, Technical, Customer Service, Business Operations) to resolve quality issues.
• Prepare and present quality reports to management and stakeholders.
• Perform OSH audits and ensure workplace safety and health in compliance with OSH legislation.
• Monitor effectiveness of safety programs and procedures.
• Follow-up on hazard reports and recommend actions.
• Conduct training sessions to promote awareness of QA, ISMS, EMS, safety and health standards.

Qualifications

• Candidate should possess a Diploma / Advanced Diploma, Bachelor Degree or equivalent in Business Studies / Administration / Management
• Preferably at least 1 year of related working experience.
• Preferably Executive specializing in Accounting / Auditing or equivalent.
• Good communication skills in English, Malay, Chinese language for both spoken and written.
• 1 Full-time position available.