QC Manager

Techbond Manufacturing Sdn Bhd; Selangor; On-site; MYR 60,000 - 90,000; Full time

Job summary

A manufacturing company in Malaysia is seeking a Quality Assurance Manager to lead the Quality Management System (QMS) development and ensure compliance with ISO standards. The ideal candidate will have a Bachelor's degree in Chemistry or Chemical Engineering and a minimum of 3 years' experience in a QA/QC role. Proficiency in Chinese is essential. This role offers competitive benefits, collaborative work arrangements, and opportunities for professional growth.

Benefits

Flexible work arrangements

Competitive benefits

Supportive team culture

Qualifications

• Minimum 3 years of experience as QA/QC manager with team leadership.
• Certified Lead Auditor of Quality Management System ISO9001 required.
• Proficient in reading, writing, and speaking Chinese.

Responsibilities

• Design and maintain the QMS to comply with ISO standards.
• Act as the primary point of contact for customer complaints.
• Analyze performance metrics and prepare reports for management.

Skills

Leadership

Communication

Analytical Thinking

Problem-Solving

Teamwork

Education

Bachelor's degree in Chemistry or Chemical Engineering

Job description

Quality Management System (QMS) Development

• 1.4.1 Assist in designing, implementing, and maintaining the company’s QMS to comply with ISO 9001 & 14001 standards.
• 1.4.2 Support the QA/QC Manager in achieving certification and recertification audits.

Customer Complaint

• 1.4.3 Act as the primary point of contact for customer complaints related to product quality.
• 1.4.4 Analyze complaint trends and provide insights to management for strategic improvements

Performance Monitoring & Improvement

• 1.4.5 Analyze QA/QC performance metrics and prepare strategic reports for senior management.
• 1.4.6 Identify systemic issues and lead cross‑functional teams to implement corrective and preventive actions (CAPA).

Process Optimization & Innovation

• 1.5.6 Drive continuous improvement initiatives using tools like Lean Six Sigma, PFMEA, and Statistical Process Control (SPC).
• 1.5.7 Collaborate with R&D and Production teams to integrate quality into new product development processes.

Customer & Supplier Quality Assurance

• 1.5.8 Act as the primary point of contact for customer audits and ensure timely resolution of quality‑related issues.
• 1.5.9 Assist purchasing to evaluate and qualify suppliers, ensuring they meet the company’s quality standards and regulatory requirements.
• 1.5.10 Mentor and develop QA/QC team to enhance technical and leadership capabilities.
• 1.5.11 Foster a culture of quality excellence and continuous improvement across the organization.

Regulatory Compliance & Risk Management

• 1.5.12 Monitor changes in regulatory requirements and ensure the company’s operations remain compliant.
• 1.5.13 Conduct risk assessments and develop mitigation strategies for quality and environmental risks.

Operational Responsibilities

Daily Quality Assurance Oversight

• 1.5.14 Supervise routine QC inspections, testing, and documentation to ensure product conformity.
• 1.5.15 Ensure all laboratory analyses are performed accurately and in compliance with SOPs.

Non‑Conformance Management

• 1.5.16 Oversee the generation and resolution of non‑conformance reports (NCRs) and customer complaints.
• 1.5.17 Monitor the effectiveness of corrective actions and ensure timely close‑out.

Documentation & Reporting

• 1.5.18 Maintain accurate records of QA/QC activities, including test result inspection reports, and compliance documentation.
• 1.5.19 Prepare and present monthly quality reports (MQRs) to senior management.

Laboratory & Inventory Management

• 1.5.20 Ensure proper upkeep of laboratory facilities, equipment, and chemical stock.
• 1.5.21 Monitor and optimize inventory levels of spare parts and testing materials.

Regulatory & Customer Compliance

• 1.5.22 Ensure all products meet customer specifications and regulatory requirements.
• 1.5.23 Oversee the submission of final discharge Certificates of Analysis (COAs) through the Online Environmental Monitoring (OEM) system.

5S & Workplace Safety

• 1.5.24 Enforce the use of Personal Protective Equipment (PPE) and maintain 5S standards in the workplace.
• 1.5.25 Promote a safe and organized work environment.
• 1.5.26 To perform any other duties assigned by the management with full accountability from time to time.

Education & Experience Requirements

• Minimum bachelor’s degree in Chemistry, Chemical Engineering or relevant field is preferred.
• Minimum 3 years’ proven experience as QA/QC manager and lead a team.
• Be certified as Lead Auditor of Quality Management System ISO9001.
• Knowledge of science and Lab systems generally attained through studies.
• Proficient in basic analytical techniques in a QC/Commercial setting.
• Previous experience in production or manufacturing.
• Must be able to Listen, Read & Write in Chinese.

Join a fast‑growing company where your ideas are valued, and your career growth is a priority. We offer flexible work arrangements, competitive benefits, and a supportive team culture that encourages learning and innovation.

If you’re looking to grow your career in a lively and supportive environment, we’d love to hear from you!