Job Title: QA & HSE Manager Asia
Location: Malaysia
Role Purpose
The QA & HSE Manager Asia is responsible for leading the Quality Assurance (QA) and Health, Safety & Environment (HSE) activities on the Malaysian site and acting as the primary QA/HSE contact for customers in the Asia region.
The role focuses on:
- Managing and developing the local QA & HSE team
- Optimizing processes and driving continuous improvement in both Quality and HSE
- Managing customer and supplier non-conformities and ensuring timely resolution
- Ensuring compliance with internal and external QA & HSE requirements
Key Responsibilities
- Team Leadership & Management
- Lead, coach and develop the QA & HSE team on the Malaysian site
- Define objectives, priorities and KPIs for the team, and ensure regular follow‑up
- Promote a culture of quality, safety, prevention and continuous improvement across the site
- Quality Management
- Ensure the implementation, maintenance and improvement of the Quality Management System (e.g., ISO standards, customer requirements)
- Define, review and optimize quality‑related procedures, work instructions and control plans
- Monitor quality performance indicators (scrap, rework, customer claims, audit results, etc.) and drive action plans
- Prepare and facilitate internal and external quality audits (customers, certification bodies, corporate)
- HSE Management
- Ensure compliance with local HSE regulations and corporate HSE standards on the Malaysian site
- Identify, assess and control HSE risks; ensure the implementation of preventative and corrective measures
- Develop and follow up HSE programs (training, awareness, incident reporting, near‑miss management, emergency response, PPE, etc.)
- Monitor HSE performance indicators (incidents, frequency and severity rates, unsafe conditions, etc.) and drive improvement plans
- Non‑Conformities & Problem Solving
- Manage customer and supplier non‑conformities from detection to closure (quality and, where applicable, HSE‑related issues)
- Coordinate root cause analysis (e.g., 5 Why, Ishikawa, 8D) and ensure robust corrective and preventive actions
- Ensure fast and transparent communication to customers, suppliers and internal stakeholders regarding non‑conformities
- Challenge teams to implement sustainable solutions to prevent recurrence
- Customer & Supplier Interface (Asia)
- Act as primary QA & HSE contact for customers in the Asia region
- Support customer requests, audits, visits and quality/HSE reviews
- Communicate clearly and regularly with customers on performance, action plans and progress
- Build strong relationships with key suppliers and support supplier qualification and development from a QA & HSE perspective
- Process Optimization & Continuous Improvement (QA & HSE)
- Identify opportunities to improve processes, reduce waste, improve product quality and enhance health, safety and environmental performance
- Lead or participate in continuous improvement projects covering both Quality and HSE topics
- Standardize best practices and deploy them across the site
- Reporting & Contribution to Strategy
- Prepare and present QA & HSE reports and dashboards for site and regional management
- Contribute to the definition and deployment of the QA & HSE strategy in Asia
Profile & Requirements
- Bachelor’s or Master’s degree in Engineering, Quality, HSE or related field
- At least 5+ years of experience in a similar QA and/or HSE management role in an industrial/manufacturing environment
- Relevant experience in the oil & gas sector is required, ideally:
- Either with major OEMs / equipment manufacturers for oil & gas production and subsea or surface systems
- Or with component manufacturers supplying critical parts for these systems (e.g. valves, internal components, precision‑machined parts)
- Proven experience in team management and cross‑functional coordination
- Solid experience in dealing with customers, including understanding business practices, contractual expectations and commercial implications of quality and HSE issues
- Strong knowledge of quality tools and methods (8D, FMEA, SPC, control plans, root cause analysis)
- Good understanding of HSE regulations and standards; experience implementing HSE programs on site
- Experience dealing with customer and supplier non‑conformities and driving corrective actions
- Continuous improvement mindset across both Quality and HSE; experience with Lean/Kaizen/Six Sigma is a plus
- Fluent in English (spoken and written)
- Strong communication, influencing and stakeholder management skills
- Business‑oriented mindset, able to balance customer satisfaction, cost, risk and operational constraints
- Ability to work in an international environment and to travel internationally (very occasional)
Key Competencies
- Leadership & people development
- Quality and HSE mindset
- Continuous improvement (QA & HSE)
- Customer orientation & relationship management
- Business mindset and understanding of commercial impacts
- Problem‑solving & decision‑making
- Result and deadline orientation
- Change management
- Strong sense of responsibility for Quality and Safety
- Excellent written and verbal communication skills