Public Area Supervisor

Shangri-La Hotels and Resorts; Ipoh; On-site; MYR 100,000 - 150,000; Full time

Job summary

A luxury hotel group in Malaysia seeks a Public Area Supervisor to ensure the presentation of public areas meets established standards. You'll coordinate and supervise cleaning staff, maintain supplies and equipment, and uphold hotel policies. Candidates should have at least 3 years of experience in a similar role and strong communication skills in English and Chinese. The position offers competitive benefits and opportunities for personal growth.

Benefits

Competitive benefits

Structured learning and development pathways

Colleague stay/travel perks

Qualifications

• At least 3 years of relevant experience in Hotels with similar capacity.
• Good command of both spoken and written English and Chinese.

Responsibilities

• Coordinate and supervise all subordinates in the Public Areas.
• Maintain public areas in accordance with the policies established by the Hotel.
• Control all equipment and supplies issued and returns.

Skills

Good command of English

Good command of Chinese

Leadership skills

Education

Certification of related discipline

Job description

About Us

Find Your Shangri-La in Shangri-La.

Headquartered in Hong Kong SAR, Shangri-La Group has grown from a single hotel business to a diverse and integrated global portfolio comprising quality real estate and investment properties, wellness and lifestyle facilities.

Today, the Group owns, operates and manages 100+ hotels under our family of five brands: Shangri-La Hotels & Resorts, Shangri-La Signatures, Kerry Hotels, JEN by Shangri-La, and Traders.

Luxury 5-Star Hotel in Hong Kong | Kerry Hotel Hong Kong

About the Role

As a Public Area Supervisor (公眾地方督導), you will be assisting with the overall presentation of public areas, ensuring it aligns with Shangri-La standards.

Key Responsibilities

• Coordinate and supervise all subordinates in the Public Areas to ensure proper completion of all tasks.
• Maintain public areas and heart of the house areas in accordance with the policies, standards and guidelines established by the Hotel.
• Control all equipment and supplies issued and returns.
• Maintain par stock on all supplies and parts.
• Take monthly inventory of all chemicals, supplies and equipment.
• 協調並監督所有公衆地方清潔員， 以確保正確完成所有工作。
• 根據酒店政策、標準及指示，維持公衆地方及酒店範圍整潔。
• 控制機器及補給品的發出及歸還。
• 確保補給品的存貨量足夠。
• 記錄清潔劑、補給品及機器的每月貨存。

About You

• Certification of related discipline.
• At least 3 years of relevant experience in Hotels with similar capacity.
• Good command of both spoken and written English and Chinese.
• 具相關課程證書。
• 最少三年國際酒店品牌工作經驗。
• 良好中文、英文、普通話溝通技巧。

Why Join Us

• A workplace that values your passion and supports self‑realization and personal growth.
• Structured learning and development pathways with real opportunities to advance your professional craft and leadership skills.
• Competitive benefits, recognition programs, and colleague stay/travel perks that reward your contribution and dedication.
• Teams that promote inclusion and respect, value diversity, and foster a secure environment where everyone can thrive.

We are an equal opportunity employer. Applications from all qualified candidates are welcomed. All information provided by applicants will be treated in and used only for recruitment purposes.

We appreciate your interest in joining us. Please note that only successful candidates will be contacted.