Property Sales & Customer Care Manager

Jobstreet Malaysia; Johor Bahru; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading property developer in Malaysia is seeking a Property Sales & Customer Care Manager to drive sales and ensure exceptional customer service for homebuyers. This full-time role requires a minimum of 3 years' experience in residential property sales, strong customer service orientation, and excellent communication skills. The ideal candidate will work collaboratively with the sales team to enhance customer relationships and improve sales performance. Competitive remuneration and opportunities for career advancement are offered.

Benefits

Competitive remuneration

Opportunities for career advancement

Benefits supporting well-being and work-life balance

Qualifications

• Minimum of 3 years' experience in residential property sales.
• Strong interpersonal skills and ability to work in a team.
• Proficient in CRM systems and sales reporting tools.

Responsibilities

• Generate leads and convert them into sales.
• Guide customers through the home-buying process.
• Maintain positive relationships with customers.

Skills

Residential property sales experience

Customer service orientation

Excellent communication skills

CRM systems knowledge

Negotiation skills

Job description

Join us as a Property Sales & Customer Care Manager based in Johor Bahru, Johor. In this full-time role, you will be responsible for driving sales and delivering exceptional customer service to prospective and existing homebuyers.

About the role

Join us as a Property Sales & Customer Care Manager based in Johor Bahru, Johor. In this full-time role, you will be responsible for driving sales and delivering exceptional customer service to prospective and existing homebuyers.

Your Role

Reporting directly to the Director, you will play a key role in driving property sales while ensuring a smooth and positive journey for our customers from enquiry to purchase.

What you'll be doing

• Generating leads and converting them into sales through effective marketing and prospecting activities
• Providing knowledgeable advice and guidance to customers throughout the home-buying process
• Maintaining strong relationships with customers and ensuring a positive experience
• Collaborating with the broader sales and marketing team to implement sales strategies and campaigns
• Monitoring sales performance and customer satisfaction metrics to identify areas for improvement
• Contributing to the development of sales tools, processes and training programs

What we're looking for

• Proven track record in residential property sales, with a minimum of 3 years' experience
• Strong customer service orientation and excellent interpersonal skills
• Ability to work independently and as part of a team to achieve sales targets
• Proficient in using CRM systems and sales reporting tools
• Excellent communication and negotiation skills
• Passion for the real estate industry and a drive to succeed

What we offer

We are committed to providing a rewarding and fulfilling work environment for our employees. You can expect competitive remuneration, opportunities for career advancement, and a range of benefits that support your well-being and work-life balance.

About us

We are a leading property developer in Malaysia, known for its innovative and sustainable residential developments. With a strong track record and a commitment to excellence, we are dedicated to creating vibrant communities and enhancing the lives of our customers.