Project Manager

IQVIA; Selangor; On-site; MYR 150,000 - 220,000; Full time

Job summary

A leading global provider of analytics and technology solutions seeks a Head of HIS Technology for SEA to manage customer relationships, oversee development milestones, and ensure delivery aligns with client needs. The ideal candidate should have extensive experience in IT, particularly in leadership roles, with strong project management and communication skills. This position is based in Selangor, Malaysia.

Qualifications

• Extensive knowledge in software development, system architecture, and IT infrastructure.
• Strong knowledge in SDLC and processes.
• Ability to communicate complex technical concepts to non-technical stakeholders.

Responsibilities

• Meet with Hospital Presidents to understand HIS technology needs.
• Develop technology blueprint and gap analysis for SEA clients.
• Manage headcount dedicated to SEA and ensure resource alignment.
• Assume overall responsibility for development milestones in SEA.
• Support delivery teams in explaining development timelines.

Skills

Leadership

Project management

Communication skills

Innovation

Strategic thinking

Education

12-18 years of IT experience

5 years in management position

Tools

Software development

IT infrastructure

Job description

Responsibilities

• Spends at least 10% of time customer facing. Meet with Hospital Presidents / CTO / CIOs to understand their HIS technology needs in 1 year, 2 years and 5 years. Maintain the above relationship with quarterly calls.
• Develop Technology blueprint / GAP analysis for SEA clients. Understand the development blueprint that Global is following, and stay close to this. Be the SEA voice with global development and compare and contrast envisaged global system with SEA needs and help make the decision on what is best for SEA clients.
• Build, develop, coach and manage the development headcount dedicated to SEA. This includes all Talent Acquisition, HR and finance processes. This also includes regular alignment with the SEA GTM team and the Head of Operations to ensure that we have the required resource and skillset to support live and pipeline implementations.
• As Head of HIS Tech for SEA, assumes overall responsibility for creation and delivery of development milestones for all implementations in SEA. This will include review and agreement on JIRAS (including timely feedback to align on the specificity of the requests), provision of target delivery dates that are fair to client and IQVIA.
• Supports the SEA delivery teams in explaining, and when required, defending development timelines to clients.
• When required, provides knowledge and expertise to help in the first level triaging of client queries so as not to incorrectly assume that the issue lies with IQVIA HIS.
• When required, to be the face of IQVIA HIS Technology at industry conferences, events and speaking engagements.
• Ensure system security: Ensure that existing systems are secure and efficient.
• Contribute to organizational efficiency: Contribute to the organization's efficiency and effectiveness.
• Bridge the gap between management and technology: Operate within the IT category/team, bridging the gap between management and technology.

Minimum Required Education and Experience

Typically requires above 12-18 years of experience in IT related role, with at least 5 years in management position. Strong knowledge in SDLC and processes.

Knowledge

Requires extensive knowledge of multiple job areas obtained through advanced education and experience. Viewed as a leading expert within the field by peers.

Technical Expertise

• Deep knowledge of software development, system architecture, and IT infrastructure.
• Proficiency in programming languages and technologies relevant to the company's operations.

Leadership and Management

• Ability to lead and mentor tech teams.
• Strong project management skills, including planning, execution, and monitoring.

Strategic Thinking

• Visionary thinking to align technology with business goals.
• Ability to develop and implement tech strategies that drive growth.

Communication Skills

• Excellent verbal and written communication skills.
• Ability to communicate complex technical concepts to non-technical stakeholders.

Innovation and Creativity

• Capacity to foster an innovative culture within the tech team.
• Staying updated with emerging technologies and trends.

IQVIA is a leading global provider of advanced analytics, technology solutions, and clinical research services to the life sciences industry. IQVIA creates intelligent connections across all aspects of healthcare through its analytics, transformative technology, big data resources, and extensive domain expertise. IQVIA Connected Intelligence™ delivers powerful insights with speed and agility — enabling customers to accelerate the clinical development and commercialization of innovative medical treatments that improve healthcare outcomes for patients.