Program Manager - Mid-Market

Maxis Communications; Kuala Lumpur; On-site; MYR 80,000 - 120,000; Full time

Job summary

A leading telecommunications company in Malaysia seeks a Program Manager for Mid-Market sales to analyze data, monitor sales performance, and collaborate with teams. The ideal candidate has over 5 years of experience and strong analytical skills, particularly in a fast-paced environment. This role offers opportunities for professional growth and the chance to impact communities nationwide.

Benefits

Proactive culture

Global exposure

Professional growth

Qualifications

• 5+ years of experience in a similar role in a fast-paced environment.
• Strong analytical skills to process business drivers.
• Meticulous attention to detail in processes.

Responsibilities

• Monitor and report on sales performance metrics.
• Prepare and evaluate business performance insights.
• Design and strategize sales incentive structures.

Skills

Analytical skill

Problem-solving skills

Effective communication

Education

Recognized degree in Business, Finance, Mathematics, or related fields

Tools

Salesforce

MS Office - Excel

MS Office - PowerPoint

Job description

This job is about being a Program Manager for Mid-Market sales, where you’ll analyze data to help drive business performance. You might like this job because you enjoy collaborating with teams and turning insights into action to support growth and success.

Are you ready to get ahead in your career?

• We want to empower you to turn your ambitions into achievements.
• We thrive in inclusiveness, diversity and embrace close collaborations for you to create impact for yourself and others.
• Together, we aim to bring the best of technology to help people, businesses and the nation to be ahead in a changing world.
• To realise our vision to become Malaysia’s leading converged solutions company, we are looking for a new talent to innovate and grow with us in a culture that values commitment, performance and possibilities.

Why does this job exist and why is it critical?

The incumbent requires to involve in Mid-Market Segment sales performance targets setting and monitor and report on sales performance metrics.

What are you accountable for?

• Prepare, review & monitor daily, weekly & monthly business performance, providing insights of business performance and escalating potential risk/ gaps for management review. Establish criteria for performance evaluation independently, assess potential risk and opportunities and propose mitigation for business owners’ consideration.
• Ensure databases & analysis work are reliable, timely & accurate, support and deliver performance dashboard and evaluation by management/ senior encompasses revenue, cost, profitability & etc., translating into actions for business owners.
• Derive actionable insights and routinely present recommendation from analysis.
• Demonstrate good judgement in solving problems as well as identifying problems in advance and proposing solutions.
• Biz partner to stakeholders and support on strategic projects to advice project team in performance request include business simulation to support management decision making.
• Design and strategize sales incentive structure and target setting for sales team
• Lead the coordination between various internal stakeholders such as Sales Ops, Service Delivery, Revenue Assurance, Sales Planning, Finance, Compliance, Marketing and others.

What do you need to have for this role?

• Minimum of 5 years of experience in a similar role, preferably within a fast-paced, dynamic business environment.
• Recognized degree in Business, Finance/Accounting, Mathematics, Actuarial Science or related fields.
• S trong analytical skill to process business drivers and translate trending into meaningful initiatives or roadmap.
• Great problem-solving skills, self-motivated with strong analytical thinking.
• Meticulous, pay attention to every single details in processes
• Experienced in engaging stakeholders and regional teams and obtain buy-in.
• Advanced user in Salesforce, MS Office - Excel, PowerPoint.
• Effective communication.

What’s next?

• Once you’ve applied online, our team will carefully review your application. Due to a high volume of applications, we appreciate your patience to allow for a fair and timely review process.
• Should you be shortlisted for the role, we will send you an invitation via email for a digital interview. You can also check on your application status by logging into your candidate account.

Maxis values diverse voices & people. We hire and reward our employees based on capability & performance — regardless of ethnicity, gender, age, education, religion, nationality or physical ability.

Job Requirements

Company Benefits

Proactive culture

Work with cross-functional teams that are proactive, collaborative, and result-oriented!

Global exposure

Together, we strive to impact communities nationwide through strategic CSR offerings.

Professional growth

Expand and apply your experience in product development, while building new skills and knowledge in other areas!

We are the leading integrated telco in Malaysia, connecting people and businesses to a world of possibilities. Tomorrow Begins Today as we make aspiration achievable today with reliable connectivity and a simple experience.We deeply believe that the key element to our success has always been our people. To realise our shared vision to be the leading integrated telco in Malaysia, we have embedded...