Program Executive

Cape EMS; Johor; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading manufacturing company in Johor seeks a Program Manager to oversee project execution and communication with clients. This role requires a Bachelor's Degree and a minimum of 3 years in program management, preferably in the EMS industry. Responsibilities include coordinating with teams, ensuring projects meet deadlines, and resolving customer issues. Proficiency in English and Bahasa Malaysia is mandatory, while knowledge of Mandarin is a plus. The position offers a structured 5-day work week.

Benefits

5-day work week: Monday – Friday, 8:00 AM – 5:30 PM

Qualifications

• Minimum 3 years of experience in program management or administration role, preferably in EMS/manufacturing industry.
• Experience in handling ECO/ECN processes is an advantage.
• Good command of English and Bahasa Malaysia, both written and spoken.

Responsibilities

• Lead program execution and act as the primary liaison between the company and customers.
• Coordinate and collaborate with cross-functional teams to drive a successful program lifecycle.
• Monitor production plans, shipment commitments, and revenue tracking.

Skills

Communication skills

Leadership abilities

Analytical skills

Problem-solving skills

Interpersonal skills

Education

Bachelor’s Degree in Business Administration, Economics, Engineering or related field

Job description

Lead program execution and act as the primary liaison between the company and customers, ensuring all requirements and feedback are managed promptly.

Plan and attend collaboration meetings to ensure projects are on schedule.

Coordinate and collaborate with cross-functional teams (Production, Engineering, Quality, Supply Chain, etc.) to drive a successful program lifecycle.

Monitor production plan, shipment commitments, and revenue tracking.

Organize, track, and prepare necessary reporting for customers.

Update and maintain internal databases/spreadsheets for assigned projects, such as PO management.

Manage customer satisfaction by resolving issues promptly, implementing corrective actions, and ensuring timely closure.

Job Responsibilities

• Lead program execution and act as the primary liaison between the company and customers, ensuring all requirements and feedback are managed promptly.
• Plan and attend collaboration meetings to ensure projects are on schedule.
• Coordinate and collaborate with cross-functional teams (Production, Engineering, Quality, Supply Chain, etc.) to drive a successful program lifecycle.
• Monitor production plan, shipment commitments, and revenue tracking.
• Organize, track, and prepare necessary reporting for customers.
• Update and maintain internal databases/spreadsheets for assigned projects, such as PO management.
• Manage customer satisfaction by resolving issues promptly, implementing corrective actions, and ensuring timely closure.
• Handle ECO (Engineering Change Order) / ECN (Engineering Change Notice) processes effectively.

Job Requirements

• Bachelor’s Degree in Business Administration, Economics, Engineering or related field.
• Minimum 3 years of experience in program management or administration role, preferably in EMS/manufacturing industry.
• Experience in handling ECO/ECN (Engineering Change Orders/Notices) is an advantage.
• Excellent communication, leadership, and interpersonal skills to collaborate with cross-functional teams.
• Strong analytical and problem-solving skills, with the ability to manage multiple projects under pressure.
• Good command of English and Bahasa Malaysia (both written and spoken).
• Ability to communicate in Mandarin will be an added advantage.
• Able to work independently with minimum supervision and deliver results within deadlines.

Benefits

• 5-day work week: Monday – Friday, 8:00 AM – 5:30 PM (No weekend work)

Cape Manufacturing Sdn Bhd
6, Jalan Belati, Kawasan Perindustrian Kampung Maju Jaya, 81300 Skudai, Johor Darul Ta'zim