Product Support Engineer (Available for HQ, Penang and Johor Bahru)

Yokogawa; Puchong; On-site; MYR 150,000 - 200,000; Full time

Job summary

A global automation company is looking for a Product Support Engineer based in Malaysia. This role involves preparing technical proposals, supporting project delivery, and providing technical assistance to clients. Candidates should possess a relevant Engineering degree and effective communication skills. Opportunities for career advancement and continuous learning are available. The position requires occasional travel across Malaysia and is open to Malaysian citizens or residents.

Qualifications

• Must be able to travel occasionally throughout Malaysia with own transport.
• Fresh graduates are encouraged to apply.
• Knowledge of process field instrument selection is an added advantage.

Responsibilities

• Prepare proposals and handle technical clarifications for customers.
• Support project execution and delivery for the product team.
• Provide technical support including site surveys and demos.

Skills

Technical presentation skills

Strong interpersonal skills

Communication skills

Education

Degree in Engineering (Instrumentation / Chemical / Electrical & Electronic / Mechanical / IT)

Job description

Product Support Engineer (Available for HQ, Penang and Johor Bahru)

Founded in 1915, Yokogawa has established itself as a trusted name in the automation industry, offering products and services that span a wide range of industries, including oil and gas, power, chemicals, pharmaceuticals, and manufacturing. We provide cutting‑edge technology for process control, instrumentation, industrial IoT, artificial intelligence, and cybersecurity. Our goal is to help companies improve productivity, reduce costs, and enhance sustainability through advanced solutions.

Responsibilities

• Prepare proposal and tender bid, handle technical clarification and source suitable products to complete total solution for customers.
• Support the product team in project execution and delivery.
• Provide technical support to the team and customers including site survey, demo and presentation.

Requirements

• A Degree in Engineering study preferably in Instrumentation / Chemical / Electrical & Electronic / Mechanical / IT and its equivalent.
• Fresh graduates are encouraged to apply.
• Knowledge of process field instrument selection and application with experience in related industry would be an added advantage.
• Proficient in verbal and written English and capable of making technical presentations to customers.
• Self‑motivated with initiative and strong interpersonal & communication skills.
• Must be able to travel occasionally throughout Malaysia with own transport and willing to attend site work whenever required.
• Applicants should be Malaysian citizens or hold relevant residence status.

Career Expectations

• Opportunity to grow into senior or leadership roles based on performance.
• Continuous learning through training, workshops, and professional certifications.
• Clear career progression path with regular performance reviews.
• Exposure to cross‑functional projects to expand your skill set.
• Only shortlisted candidates will be notified.

“By responding to Yokogawa’s advertisement, consent is considered given to Yokogawa to collect the required personal data for the purpose of recruitment with expectation that Yokogawa will protect personal data with security safeguards that are reasonable and appropriate to the sensitivity of the personal data, to protect it from unauthorized access, use or disclosure and complies with applicable regulatory requirements with respect to the retention of personal data.”