Product Specialist

E-Document Solution; Selangor; On-site; MYR 40,000 - 60,000; Full time

Job summary

A leading automation solutions provider in Malaysia is seeking a Product Specialist responsible for creating and managing product-related content. This role involves developing brochures, digital content, and training materials, while collaborating with sales and marketing teams to ensure brand compliance. Candidates should possess strong communication skills, a degree related to marketing or business, and relevant experience in product marketing or the automation industry. The position promises a dynamic work environment that prioritizes value and quality.

Benefits

Regular employees' engagement activities

On-the-job training provided

Medical Allowances

Friendly & politic-free workplace

Work-life balance

Qualifications

• Minimum 1–3 years experience in product marketing, product specialist, marketing support, or similar role.
• Experience in office automation/copier industry is highly preferred.
• Creative, proactive, and resourceful.

Responsibilities

• Develop product brochures, spec sheets, and digital content.
• Maintain strong understanding of the company's product portfolio.
• Conduct internal product training sessions for new hires.
• Study competitor products and prepare competitive analysis.
• Work closely with Marketing and Sales teams.

Skills

Strong writing, communication, and presentation skills

Good understanding of product marketing and technical information

Ability to translate technical specs into simple content

Proficiency in MS Office, Canva, Adobe Illustrator/Photoshop

Detail-oriented with strong organisational skills

Education

Diploma/Degree in Marketing, Business, Communications, IT, or related field

Job description

Qualifications

• Diploma/Degree in Marketing, Business, Communications, IT, or related field.
• Additional technical certification related to office automation or IT solutions is an added advantage.

Skills & Competencies

• Strong writing, communication, and presentation skills.
• Good understanding of product marketing and technical information.
• Ability to translate technical specs into simple, customer-friendly content.
• Proficiency in MS Office, Canva, Adobe Illustrator/Photoshop or equivalent design tools.
• Detail‑oriented with strong organisational skills.

Experience

• Minimum 1–3 years experience in product marketing, product specialist, marketing support, or similar role.
• Experience in office automation/copier industry is highly preferred.

Personal Attributes

• Creative, proactive, and resourceful.
• Strong ownership and accountability.
• Able to work independently and meet tight deadlines.
• Team player with positive attitude.

Position Overview

The Product Specialist is responsible for developing, managing, and delivering accurate, compelling, and up-to-date product‑related materials to support the Sales and Marketing teams. This role ensures all product information, brochures, presentations, comparison sheets, and digital content are consistent, high‑quality, and aligned with the company's branding and go‑to‑market strategy.

Key Responsibilities

A. Product Content Development

• Develop product brochures, spec sheets, catalogues, comparison charts, case studies, FAQs, and other sales enablement materials.
• Create presentation decks and scripts for Sales & Marketing teams.
• Produce high‑quality product videos, infographics, and digital content for company website and social media platforms (where applicable).
• Ensure all materials are accurate, updated, and aligned with product positioning.

B. Product Knowledge & Training

• Maintain strong understanding of the company's product portfolio, features, benefits, and unique selling points.
• Provide regular product updates to Sales, Marketing, and other stakeholders.
• Conduct internal product training sessions for new hires or when launching new models/features.

C. Market & Competitor Insights

• Study competitor products and prepare competitive analysis materials.
• Monitor market trends, pricing movements, and technological developments relevant to the product category.
• Recommend improvements to product materials or positioning based on findings.

D. Cross-Functional Collaboration

• Work closely with the Marketing team to support campaigns, digital content, and promotional materials.
• Collaborate with Sales teams to understand content gaps and provide customised sales tools when needed.
• Support product launch plans, events, exhibitions, and customer demos.

E. Quality & Compliance

• Ensure product information complies with corporate branding guidelines.
• Maintain a central repository of all product materials for easy access and version control.

Benefits

• Regular employees' engagement activities
• On-the-job training provided to get you started
• Medical Allowances
• Friendly & politic-free workplace
• Work-life balance