Product Owner (CMPS)

Standard Chartered; Kuala Lumpur; On-site; MYR 90,000 - 120,000; Full time

Job summary

A leading financial institution in Kuala Lumpur is seeking a Product Owner specialized in Digital platforms. The ideal candidate will review and enhance Wealth Management processes, ensuring projects align with user needs and business objectives. Responsibilities include stakeholder coordination, project oversight, and testing new technology features. Strong technical knowhow and an ability to manage priorities in an agile environment are essential. This role plays a crucial part in bridging business requirements with technology solutions.

Qualifications

• Experience in developing order management/execution platforms.
• Ability to improve front office systems performance.
• Strong business and technology understanding.

Responsibilities

• Review key business policies for Wealth Management.
• Ensure alignment of stakeholders in the agile development lifecycle.
• Coordinate business users to test new platforms.

Skills

Technical knowhow

Stakeholder alignment

Agile methodology

Job description

Responsibilities

• Review and understand key business policies and processes in Wealth Management in offering CMPS products and services to both private banking and retail banking clients. Identify critical pain-points and articulate how planned / in-flight technology projects will solve them.
• As Product Owner (PO), specialized in Digital platforms, should be familiar with the development of CMPS order management/execution platforms and ensure that it is properly interfaced with multiple downstream booking systems.
• The PO should have strong technical knowhow to improve front office systems performance and expand product penetration according to the business development.

Processes

• The PO is the key decision maker on priorities and design decisions, and work to ensure that all stakeholders are aligned at each stage of the agile development lifecycle (when a new project is created). The PO also needs to understand both the engineering and business side of releases and be ultimately responsible for representing the end user’s needs.
• Provide business input on requirements to the technology project teams. Work with subject‑matter experts in product teams, front office and operations on requirements (e.g., a new electronic workflow to simplify layers of checking, or to auto-populate repeated fields in client forms). Prioritise “must have” items vs. “good to have”.
• Review technology plans and design specifications, to ensure business requirements are met and that benefits will be delivered. Identify impact on critical processes within the Bank’s operational risk framework, and work with process owners and project teams to ensure robust controls.
• Work with technology project teams to develop test plans. Co‑ordinate business users to test new platforms or technology features that are developed. Ensure final delivery meets user needs.
• Work with stakeholders in the front, middle and back offices to ensure successful “go live” of projects, from the business perspective. Develop training material, co‑ordinate briefings, design and execute communication plans. Gather feedback post‑implementation, and track benefits captured.
• Participate in project review meetings and identify/highlight any potential issue that may impact project’s cost, timeline and/or scope and work with concerned stakeholders for its early resolution to bring back the project on track.
• Conduct periodic briefings to senior management on progress of technology projects, from the business perspective. Highlight issues that require resolution.