Product Operations Engineer 2

Dell; Seberang Perai; On-site; MYR 60,000 - 80,000; Full time

Job summary

A global technology company seeks a Product Operations Engineer to ensure that hardware, software, and networking changes are efficiently integrated into production. This role involves leading process improvement initiatives, supporting end-to-end order fulfillment, and analyzing product launch performance. The ideal candidate will hold a Bachelor's degree in Computer Engineering or Computer Science and possess strong project management and communication skills. Fluent English and Mandarin are preferred. Join a team that values social impact and career growth.

Qualifications

• Bachelor's Degree in Computer Engineering or Computer Science required.
• Strong project management skills necessary.
• Ability to communicate effectively at all levels.

Responsibilities

• Ensure accurate Bill of Materials structure for all products.
• Provide operational support for Order fulfillment flow.
• Analyze product launch performance vs. goals.

Skills

Project management

Organizational skills

Effective communication

Data analysis

Bilingual (English & Mandarin)

Education

Bachelor’s Degree in Computer Engineering or Computer Science

Job description

When Dell Technologies launches new game-changing products into the global market, Product Operations Engineering has a vital role to play. The team coordinates all the operational activities that enable products to be introduced and sustained successfully. It’s about making sure there is consistency between production and test environments.

Join us to do the best work of your career and make a profound social impact as a Product Operations Engineer on our Product Operations Engineering Team in Bukit Mertajam, Penang

What you’ll achieve

As a Product Operations Engineer, you will be responsible to ensure hardware, software and networking changes are migrated into the production environment in a stable and controlled way. You will work with Global team from Operations, Procurement, Marketing, and other Engineering supporting groups to ensure flawless product introduction and Engineering change management.

Responsibilities

• Ensure accurate Bill of Materials structure for all products to meet regional requirements.
• Provide operation support and recommendation to ensure smooth End to End Order fulfillment flow.
• Analyze and track actual product launch performance vs. goals and conduct issue post mortem findings with the appropriate departments.
• Define & lead process improvement initiative across multiple regions, working with global peers to align and implement/standardize best practices.
• Subject Matter Expert (SME) to extended team from NPI perspective and able to coach/influence others effectively to achieve departmental objectives.

Qualifications

• Bachelor’s Degree with Computer Engineering, Computer Science, preferably someone who understands PC manufacturing industry.
• Strong project management and organizational skills, with the ability to communicate effectively at all levels within the organization (Preferably able to speak & understand English & Mandarin).
• Obtains and analyzes data to complete business case or cost/benefit analysis, compare options and make recommendations.
• Create project plans, determine milestones, and drive projects to meet agreed upon milestone dates.
• Involved in making complex decisions and handle multiple strategic projects while working day-to-day tasks.
• Lead effective business cases/presentations to senior management on recommended changes.

Who we are

We believe that each of us has the power to make an impact. That’s why we put our team members at the center of everything we do. If you’re looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we’re looking for you.

Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us.

Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here.