Process Improvement & Compliance Analyst

Bateriku; Shah Alam; On-site; MYR 150,000 - 200,000; Full time

Job summary

A leading company in Shah Alam, Malaysia seeks an individual proficient in mapping and improving business processes across operations, HR, finance, and IT. The role involves developing SOPs, ensuring compliance with ISO standards, and assisting in audits. Candidates should demonstrate strong collaboration skills with departmental stakeholders and support process automation initiatives. This position offers a dynamic environment and the opportunity to enhance service quality through effective process management.

Responsibilities

• Assist in mapping, analyzing and improving business processes.
• Support the development and maintenance of existing documentation.
• Participate in process validation sessions with stakeholders.
• Ensure process documentation complies with internal standards.
• Maintain process libraries and ensure document readiness.
• Support compliance checks and assist with audits on processes.
• Prepare reports on process performance and corrective actions.
• Identify opportunities for efficiency and service quality improvements.

Job description

A leading company in Shah Alam, Malaysia seeks an individual proficient in mapping and improving business processes across operations, HR, finance, and IT. The role involves developing SOPs, ensuring compliance with ISO standards, and assisting in audits. Candidates should demonstrate strong collaboration skills with departmental stakeholders and support process automation initiatives. This position offers a dynamic environment and the opportunity to enhance service quality through effective process management.