Process Excellence Consultant (12 Months Contract)

PropertyGuru Group; Kuala Lumpur; Hybrid; MYR 150,000 - 200,000; Full time

Job summary

A leading PropTech company in Malaysia is seeking a Process Excellence Consultant for a 12-month contract to drive continuous improvement initiatives in finance shared services. The ideal candidate will utilize Lean Six Sigma principles, oversee process mapping, and engage with stakeholders to enhance financial operations. Candidates should have a Bachelor's degree in a related field, experience in process improvement within finance, and preferably Lean Six Sigma certification. This position offers a hybrid work model and a comprehensive rewards package.

Benefits

Holistic rewards package

Career development opportunities

Inclusive benefits

Qualifications

• Experience in process improvement in a Finance Shared Services environment.
• Leading and delivering significant process improvement projects.
• Green Belt certification preferred; Black Belt certification advantageous.

Responsibilities

• Design and document current and future workflows.
• Collect and analyze finance and operations data.
• Lead improvement projects using Lean Six Sigma methodologies.

Skills

Lean Six Sigma

Data Analysis

Process Mapping

Stakeholder Engagement

Performance Monitoring

Automation Tools

Education

Bachelor's degree in Finance, Accounting, Business Administration, or a related field

Tools

Visio

Minitab

SAP

Power BI

Job description

Process Excellence Consultant (12 Months Contract)

PropertyGuru is Southeast Asia's leading PropTech company, and the preferred destination for over 32 million property seekers monthly to connect with over 50,000 agents monthly to find their dream home. PropertyGuru empowers property seekers with more than 2.1 million real estate listings, in-depth insights, and solutions that enable them to make confident property decisions across Singapore, Malaysia, Thailand and Vietnam.

PropertyGuru.com.sg was launched in Singapore in 2007 and since then, PropertyGuru Group has made the property journey a transparent one for property seekers in Southeast Asia. In the last 18 years, PropertyGuru has grown into a high-growth PropTech company with a robust portfolio including leading property marketplaces and award-winning mobile apps across its markets in Singapore, Malaysia, Vietnam, Thailand as well as the region's biggest and most respected industry recognition platform - PropertyGuru Asia Property Awards, events and publications across Asia.

We are looking for a highly motivated Finance Shared Services Process Excellence Consultant to join our team. This role will focus on executing and leading continuous improvement in finance shared services using Lean Six Sigma to analyze, design, and optimize financial processes for greater efficiency and stakeholder satisfaction.

About the Role

The Finance Shared Services Process Excellence Consultant will be a key driver of our continuous improvement initiatives, focusing on transforming financial operations through the hands‑on application of Lean Six Sigma principles. This role requires an exceptionally strong analytical mindset, a passion for granular process optimization, and the ability to personally execute, collaborate effectively, and drive measurable performance gains across the entire lifecycle of process improvement projects.

As a Guru you will be accountable for:

• Process Mapping & Improvement: Design and document current and future workflows to cut waste, speed up processes, and improve quality. Work closely with teams to make sure solutions are practical and well-integrated.
• Data Analysis & KPI Tracking: Collect and analyze finance and operations data. Use tools to find issues, measure impact, and build dashboards to track performance and improvements.
• Lean Six Sigma Projects: Lead improvement projects using Lean Six Sigma tools, frameworks and methodologies (DMAIC, Kaizen, etc). Define scope, map processes, and find root causes in areas like Procure-to-Pay, Order-to-Cash, and Financial Planning.
• Performance Monitoring: Set clear performance goals (KPIs, SLAs), track progress, and coach teams to meet targets. Put controls in place to keep improvements on track.
• Automation Delivery: Work with IT to find and implement automation opportunities from simple tools to AI solutions aligned with process improvement goals.
• Stakeholder Engagement & Change Management: Collaborate with teams and leaders to get buy‑in for changes. Run workshops and training to support adoption and long‑term success.
• Best Practice Adoption: Stay updated on industry trends and best practices in finance shared services. Bring in new ideas and tools to keep improving.
• Training & Coaching: Teach Lean Six Sigma methods and tools to others. Help build a culture of continuous improvement across the team.

What we are looking for

• Bachelor's degree in Finance, Accounting, Business Administration, or a related field is required; candidates with a degree in Engineering are also encouraged to apply.
• Proven years of progressive, hands‑on experience in a process improvement role within a Finance Shared Services environment.
• Proven track record of personally leading, executing, and delivering significant end‑to‑end process improvement projects using Lean Six Sigma principles.
• Green Belt certification strongly preferred; Black Belt certification is a significant advantage.
• Formal project management certification (PMP, PRINCE2, Prosci CCP, etc) is a plus.
• High proficiency in process mapping tools (e.g., Visio, Lucidchart); experience in statistical analysis software is a plus (e.g., Minitab, Excel, etc).
• Demonstrated hands‑on experience with ERP systems (e.g., SAP, Oracle, NetSuite) and a deep understanding of transactional finance processes (PTP, OTC, RTR) is a plus.
• Direct experience with implementation of automation in Finance (e.g., RPA tools, Power Automate, Workato) is an advantage.
• Familiarity with Business Intelligence (BI) tools (e.g., Power BI, Looker, Tableau).
• Strong analytical skills for interpreting complex data, examining details, and turning insights into practical recommendations.
• Excellent communication, presentation, and interpersonal skills with proven ability to engage and influence stakeholders at all levels.
• Proven ability to manage multiple priorities and complex projects in a fast‑paced, dynamic environment, with a strong focus on execution and detail.

Our commitment to you:

Hybrid flexible working that focuses on outcomes over hours.

Holistic rewards package covering your financial, physical & mental health.

Multi‑directional career development across all levels.

Inclusive benefits like equal paternity leave, supporting all employees in work‑life balance.

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