Principal UX Researcher - Candidate

SEEK; Kuala Lumpur; Hybrid; MYR 80,000 - 120,000; Full time

Job summary

A multi-national tech company is looking for a Principal UX Researcher to lead research shaping product strategy across the APAC region. This role involves mentoring researchers, conducting significant studies, and collaborating with product and engineering teams to ensure customer insights drive actionable decisions. Join a passionate team that values innovation and diversity, fostering a culture of inclusion.

Benefits

Flexible working arrangements

Paid and unpaid leave benefits

Opportunity to work from anywhere for up to 4 weeks

Frequent events including sports days

Casual dress every day

Qualifications

• 8+ years conducting both qualitative and quantitative research with demonstrated impact.
• Strong communication skills to present complex findings.

Responsibilities

• Lead research that shapes product strategy across the APAC region.
• Mentor other researchers and ensure insights drive real decisions.

Skills

Conducting qualitative research

Conducting quantitative research

Communicating complex findings

Education

Degree in Psychology

Degree in HCI

Degree in Design

Job description

Company Description

About SEEK

At SEEK, we serve a noble purpose: to help people live more fulfilling and productive working lives and to help organisations succeed.

By joining us, you’ll be part of a multi-national technology business that is far-reaching with a start-up working culture that focuses on a set of collaborative values and appreciates dynamic cultures. SEEK is a place where potential meets possibility – it’s where your career aspiration and our purpose can make great things happen.

Why join us?

Be part of a multi-national tech company with strong core values to help us solve complex challenges for our customers while building a flexible, exciting career – one that could take you anywhere.

We’re looking for people who thrive in dynamic teams and enjoy tackling regular new challenges in a large-scale, modern, and agile environment. As one of Asia Pacific’s largest tech companies, you’ll contribute to multi-lingual systems, solving high-impact problems to the benefit of millions of people within the region.

Be part of a fast-growing company with a strong culture and clear purpose, innovation and strong investment in responsible AI. SEEK offers you the opportunity to be involved in impactful work and be part of a great team. Expect a great investment in your career development with access to workshops, conferences and courses while you work alongside seasoned experts.

Job Description

About the role

You'll lead research that shapes SEEK's product strategy across the APAC region, focusing on both candidate and hirer. This isn't just about running studies - you'll identify what we don't yet understand about our users and markets,then design and execute research that uncovers new opportunities and reduce strategic risks.

As a research leader, you'll mentor other researchers and designers while partnering closely with product, engineering, and other business teams to ensure customer insights drive real decisions.

• Shape strategy: Connect user needs to business goals through research that directly influences product roadmaps and market expansion decisions
• Lead complex research: Design and execute large-scale studies across SEEK's markets using the most appropriatemethods - interviews, surveys, usability testing, or mixed approaches
• Uplift research capability: Mentor researchers, designers and product managersand work with Research Operations to improve how we do research at scale
• Drive cross-team collaboration: Partner with Product, Design, Engineering, and AI teams to ensure research findings translate into action
• Identify opportunities: Spot gaps in our understanding and design research that reveals new possibilities for growth

The Team

You'll join a 70-person research and design community that's passionate about understanding users and creating better experiences. As a Principal UX Researcher, you'll be part of the Candidate team. This is a collaborative environment where research findings shape real product decisions, and where you'll have the opportunity to influence how we approach research across SEEK.

Qualifications

Skills and experience

• 8+ years conducting both qualitative and quantitative research with demonstrated impact on product decisions
• Degree in Psychology, HCI, Anthropology, Design, or equivalent experience
• Experience leading high-stakes research projects from question to recommendation
• Ability to take ambiguous challenges and create clear research plans
• Strong communication skills - you can present complex findings in ways that drive action
• Experience in consumer and/or business markets
• Bonus points for experience with UX metrics, competitive analysis, or workshop facilitation

Additional Information

Perks and benefits

At SEEK we offer:

• Support of flexible working, including a mix of office and work from home days depending on your role
• Paid and unpaid leave benefits including Personal Flexi Days as well as the opportunity to purchase additional leave
• The opportunity to work from anywhere for up to 4 weeks per financial year
• Frequent events including sports days, year-end party, hackathon, and trivia
• Casual dress every day

At SEEK, we are passionate about fostering a culture of inclusion and wellbeing that embraces and values the diversity of our people. We are a purpose driven business that works with heart.

We know teams with diverse ideas, experiences and perspectives are more creative and are critical to ensuring effective delivery and innovating to enable our future success. As such, we welcome applications from people with diverse backgrounds and life experiences, especially as they relate to gender, sexual identity, culture, faith, disability and life stages. If you have the skills, curiosity and an adaptable mindset but don't meet every responsibility or qualification listed in this advertisement, please still get in touch with us. Should you require any specific support or adjustments throughout the recruitment process and beyond, please advise us and we will be happy to assist.

For this role, only those with eligible right to work will be considered.

SEEK kindly requests no unsolicited resumes or approaches from recruitment agencies and will not be responsible for any associated fees.