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A pet care company in Penang is looking for an experienced Pet Groomer to manage daily operations of the grooming center. The ideal candidate will have 2 to 3 years of grooming experience, possess a relevant certificate, and ensure exceptional customer service while maintaining a safe environment for pets. As part of the retail team, you will supervise Assistant Groomers and ensure high grooming standards. This role is crucial for delivering a superior customer experience.
As a Pet Groomer, you will help manage the day-to-day business operations of the Pet Grooming Centre.
Being part of the retail team, you help to build and develop a dynamic team who understands the business objectives and the importance of having the ability to deliver a Pet Lovers Centre customer service & shopping experience that is a cut above the rest.
Manage the day-to-day business operations of grooming centre within the retail store.
Ensure all grooming appointments are properly scheduled.
Ensure pet grooming equipment are well maintained.
Perform pet grooming based on the best practices and customers’ needs.
Ensure workplace safety, hygiene level and cleanliness of the grooming centre.
Ensure safety of pets throughout the grooming process.
Ensure that all pets are well taken care of.
Highlight abnormalities of pets to the customers to avoid unnecessary conflicts or misunderstanding.
At least 2 to 3 years of experience in cutting & shaving furs for dogs/cats/rabbits.
Possess relevant certificate or skills.
Able to supervise and oversee the role of Assistant Groomers.
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