Personal Assistant to MD (Pet Universe Veterinary Medical Centre)

Pet Universe Sdn. Bhd.; Ampang Jaya Municipal Council; On-site; MYR 20,000 - 100,000; Full time

Job summary

A veterinary medical centre seeks a Personal Assistant to the Managing Director in Malaysia. You will manage confidential matters, coordinate calendars, and represent the Executive professionally. Ideal candidates must have experience in high-level administrative roles, excellent organizational and communication skills, and proficiency in Microsoft Office. Fluency in Mandarin is preferred due to cross-departmental communication. This role demands initiative, accountability, and a service-oriented mindset. Competitive salary and growth opportunities offered.

Qualifications

• Proven experience in a Personal Assistant or Executive Assistant role.
• Strong organizational and time management skills in fast-paced environments.
• Excellent written and verbal communication skills.
• High initiative, accountability, and follow-through.
• Proficiency in Microsoft Office Suite or equivalent.
• Ability to handle multitasking efficiently.
• Fluency in Mandarin preferred for communication.
• Fluency in English required; other languages are advantageous.

Responsibilities

• Handle confidential matters with discretion and professionalism.
• Manage calendars, meetings, travel arrangements, and logistical needs.
• Prepare and manage expense reports and documentation.
• Maintain communication and responsiveness outside office hours.
• Represent the Executive and organization professionally.
• Conduct research and compile reports for decision-making.
• Assist in operational coordination across departments.
• Deliver staff development training in various operational areas.
• Support company events and corporate initiatives.

Skills

Organizational skills

Time management

Communication skills

Multitasking

Proficiency in Microsoft Office Suite

Mandarin proficiency

Service-oriented mindset

Job description

Personal Assistant to MD (Pet Universe Veterinary Medical Centre)

Handle confidential and sensitive matters with discretion, sound judgment, and professionalism, especially those related to operational decisions and the company’s reputation;

Manage and coordinate calendars, meetings, travel arrangements, visitation schedules, and logistical requirements;

Prepare, track, and manage expense reports and documentation as required;

Maintain consistent and timely communication, including responsiveness to emails, calls, and messages outside standard office hours when necessary;

Represent the Executive and the organization in a professional manner when liaising with business partners, government bodies, clients, and industry associations;

Conduct research, compile reports, and analyze internal and external information to support operational and strategic decision-making;

Assist in operational matters requiring coordination across departments and follow-through on key action items;

Deliver or support staff development training in assigned areas such as Front Desk Operations, Customer Service, Communication Etiquette, Grooming and Professional Presentation, and Managing Customer Expectations;

Support company events, projects, and corporate initiatives when required.

Job Requirements

Proven experience in a Personal Assistant, Executive Assistant, or similar high-level administrative role;

Strong organizational and time management skills with the ability to work in a fast-paced and dynamic environment;

Excellent written and verbal communication skills;

High level of initiative, accountability, and follow-through;

Proficiency in Microsoft Office Suite or equivalent productivity tools;

Ability to handle multitasking and prioritize tasks efficiently;

Proficiency in Mandarin (spoken and written) is preferred, due to frequent cross-department and cross-regional communication;

Good personal character, strong stress tolerance, and a service-oriented mindset—essential for handling confidential matters, cross-team coordination, and ad-hoc assignments;

Must be able to speak and write fluently in English (additional languages are an advantage).

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Your application will include the following questions:

What's your expected monthly basic salary? Which of the following languages are you fluent in? How much notice are you required to give your current employer? Which of the following Microsoft Office products are you experienced with? Do you have secretarial experience? How would you rate your Mandarin language skills? How many years' experience do you have as a Personal Assistant? Are you willing to travel for this role when required?

To help fast track investigation, please include here any other relevant details that prompted you to report this job ad as fraudulent / misleading / discriminatory / salary below minimum wage.

What can I earn as a Personal Assistant to the Managing Director