Personal Assistant (Mandarin Speaker)

FIVE SENSES Experience Suite; Kuala Lumpur; On-site; MYR 20,000 - 100,000; Full time

Job summary

A luxury hotel in Kuala Lumpur is seeking a highly organized Personal Assistant to provide comprehensive administrative support to the management team. Responsibilities include managing schedules, coordinating meetings, handling confidential information, and assisting with various tasks. The ideal candidate has a Bachelor's degree in a related field and proven experience in the hospitality industry. This role offers competitive salary, annual bonuses, and professional growth opportunities.

Benefits

Annual Bonus

KPI / Performance Bonus

Annual Leave

Allowance Provided

Qualifications

• Proven experience as a Personal Assistant or similar role in hospitality.
• Ability to manage multiple tasks effectively.
• Strong accuracy in administrative tasks.

Responsibilities

• Manage appointments, meetings, and travel for management.
• Prepare materials for meetings including agendas and presentations.
• Handle confidential information with professionalism.
• Assist with budgeting and expense tracking.

Skills

Organizational skills

Communication skills

Time management

Interpersonal skills

Attention to detail

Discretion

Education

Bachelor's degree in Hotel Management or Business Administration

Tools

Microsoft Office Suite

Job description

Job Summary: We are seeking a highly organized and detail‑oriented Personal Assistant to provide comprehensive administrative support to the management team in our hotel. As a Personal Assistant in our hotel management business, you will play a crucial role in ensuring the smooth operation of the executive office and contributing to the overall success of our hotel. You will be responsible for managing schedules, coordinating meetings and events, handling confidential information, and assisting with various administrative tasks.

Requirements

• Bachelor's degree in Hotel Management, Business Administration, or a related field is preferred.
• Proven experience as a Personal Assistant, Executive Assistant, or in a similar role in the hospitality industry is highly desirable.
• Excellent organizational and time management skills with the ability to multitask and prioritize tasks effectively.
• Strong attention to detail and accuracy in handling administrative tasks.
• Exceptional verbal and written communication skills, including the ability to draft professional correspondence and reports.
• Proficient in using office software applications, such as Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Discretion and the ability to handle sensitive and confidential information with professionalism and integrity.
• Strong interpersonal skills and the ability to build positive relationships with stakeholders at all levels.
• Ability to work independently with minimal supervision, as well as collaboratively in a team environment.
• Flexibility and adaptability to changing priorities and a fast‑paced work environment.

Responsibilities

• Schedule and manage appointments, meetings, and travel arrangements for the management team.
• Coordinate and prepare materials for meetings, including agendas, presentations, and reports.
• Assist with the preparation and distribution of internal and external communications, including emails, memos, and newsletters.
• Maintain and update confidential files and records, ensuring proper organization and easy retrieval of information.
• Conduct research and gather data to support decision‑making processes and special projects.
• Prepare and review documents such as contracts, agreements, and presentations, ensuring accuracy and adherence to hotel policies.
• Liaise with internal and external stakeholders, including hotel staff, vendors, and clients, to facilitate effective communication and collaboration.
• Handle sensitive and confidential information with discretion and maintain confidentiality at all times.
• Perform general administrative tasks, such as filing, photocopying, scanning, and taking minutes during meetings.
• Manage office supplies and inventory, ensuring availability of necessary materials and equipment.
• Assist with budgeting and expense tracking, ensuring adherence to financial guidelines and policies.
• Take initiative to identify opportunities for process improvement and efficiency within the executive office.

Benefits

• Annual Bonus
• KPI / Performance Bonus
• Annual Leave
• Allowance Provided

We offer a competitive salary and benefits package, along with opportunities for professional growth and development. If you are a motivated and proactive individual with a passion for the hotel management industry, we would love to hear from you. Please email *****@witventure.com