People Technology Specialist

Experian Asia Pacific; Cyberjaya; On-site; MYR 60,000 - 80,000; Full time

Job summary

A global data and technology company in Cyberjaya seeks a Specialist, People Technology to support HR system operations. The ideal candidate will manage daily inquiries across systems like Oracle and SmartRecruiters. Strong collaboration and communication skills are essential, along with a passion for enhancing employee experiences through technology. Experience in HR technology and a proactive approach toward challenges are key for success in this role.

Benefits

Focus on work/life balance

Diversity and Inclusion initiatives

Development opportunities

Qualifications

• Strong knowledge of HR Technology systems and HR processes.
• Experience working with stakeholders regarding access to PII.
• Strong oral and written communication skills.
• Advanced knowledge of HR systems and functionality, especially Talent Acquisition.
• Experience with system-related changes and continuous improvement.

Responsibilities

• Support daily operations of multiple HR systems.
• Collaborate with global HR teams and stakeholders.
• Use initiative to manage daily tasks accurately and completely.

Skills

HR technology delivery

Stakeholder management

Interpersonal skills

Attention to detail

Collaboration skills

Tools

Oracle EBS

SmartRecruiters

Cornerstone Learning

Service Now

Job description

Company Description

Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to realize their financial goals and help them save time and money.

We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments.

We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com.

Job Description

Our global People Technology and Analytics team is looking for an Specialist, People Technology to help drive our journey of evolving our digital landscape for managers and employees.

Here’s What You’ll Be Tasked With

The successful applicant’s main role will be to support the day to day running including changes and issues across multiple HR systems such as Oracle eBusiness Suite, SmartRecruiters, and Cornerstone Learning. You will become part of a global team spread across five countries and will need to be flexible to move from working in one system to another to complete daily inquiries.

Could this be the role for you? Here’s what we’re ideally looking for:

You will be a self-starter, energetic, and love a fast-paced team environment, and be passionate about driving world class employee experience through technology. There will be the need to be a collaborative team player with an attention for detail and want to contribute to the overall success of a team. You will have a strong desire to learn new skills and enjoy working with systems, tools and processes. When faced with obstacles, you’re calm under pressure and proactively, seek the best resolution for the business, taking into account the needs of end users, and stakeholders.

• Experience in HR technology delivery and transformation change initiatives, in complex, global matrixed organisations
• Familiar with Oracle EBS and various Cloud HR technology and ecosystem of products - Oracle, Cornerstone, SuccessFactors, SmartRecruiters, Applaud, Service Now
• Strong collaboration skills and the ability to successfully navigate between global, regional HR teams, alongside Finance, and HRIT teams
• Excellent stakeholder management, communication and interpersonal skills, able to build effective relationships and working collaboratively with our global process owners and business stakeholders
• Use initiative and take ownership of day-to-day activities, seeing these through to completion with a high level of accuracy and attention to detail

Qualifications

More About You:

• Strong knowledge of HR Technology systems and HR processes and payroll systems from a functional HR perspective.
• Experience governing HR data and working with stakeholders to determine appropriate access to PII
• Strong oral and written communication skills.
• Advanced knowledge of multiple HR systems and interdependencies and functionality especially the Talent Acquisition Process and how it works in an Applicant Track System
• Previous experience of delivering systems related changes & continuous improvement initiatives through a project lifecycle
• Experience of supporting large scale system changes within Companies and / or in new countries.
• Familiarity with GDPR (equivalent data privacy regimes) and how it applies to people technology
• Attention to detail, and a drive to be successful; ability to work independently with minimal supervision or assistance, as well as good team communication skills, with technical and non-technical colleagues
• Experience writing detailed and clear procedures and documentation that are easy to follow
• Strong work ethic and have a natural tendency to take ownership of incidents & requests.

Additional Information

Our uniqueness is that we celebrate yours. Experian's culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI, work/life balance, development, authenticity, collaboration, wellness, reward & recognition, volunteering... the list goes on. Experian’s people first approach is award-winning; World's Best Workplaces™ 2024 (Fortune Top 25), Great Place To Work™ in 24 countries, and Glassdoor Best Places to Work 2024 to name a few. Check out Experian Life on social or our Careers Site to understand why.

Experian is proud to be an Equal Opportunity and Affimative Action employer. Innovation is an important part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.

Experian Careers - Creating a better tomorrow together

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