People Operations Manager & Malaysia & Singapore

Rhenus SE & Co. KG; Klang City; On-site; MYR 80,000 - 120,000; Full time

Job summary

A logistics and supply chain management company located in Klang City is seeking an experienced HR Manager to lead all HR operations including recruitment, compensation, and employee development. The ideal candidate should have a robust understanding of HR processes and be able to foster a positive workplace culture. This role is crucial in managing employee relations and ensuring compliance with legal standards while implementing strategic HR initiatives.

Benefits

Competitive salary

Employee development programs

Flexible work arrangements

Qualifications

• Experience in HR operations, compliance, and employee lifecycle management.
• Proven track record in implementing compensation and benefits programs.
• Excellent communication skills and ability to foster positive work culture.

Responsibilities

• Lead end-to-end HR operations including compensation, benefits, and employee lifecycle.
• Perform end-to-end recruitment activities and maintain candidate profiles.
• Develop and manage compensation and benefits programs to retain employees.
• Coordinate employee development and performance management initiatives.

Skills

HR operations management

Talent acquisition

Compensation and benefits management

Employee relations

Performance management

Strategic consulting to hiring managers

Job description

Human Resources Management

• Lead end-to-end HR operations, including compensation and benefits administration.
• Ensure all HR processes comply with company policies, internal guidelines, and local labor legislation; maintain and update the employee handbook.
• Manage the full employee lifecycle from onboarding through offboarding, including exit interviews and turnover analysis.
• Oversee payroll administration and employee benefits reimbursement processes.
• Serve as a trusted advisor to line managers and employees on HR policies, performance management, and employee relations matters.
• Manage global mobility processes for international assignees.
• Partner with APAC HR Centers of Excellence (COE) to ensure alignment with regional HR frameworks and business objectives.
• Prepare HR dashboards and reports, leveraging data and analytics to provide actionable insights.
• Lead annual HR budget planning and monitor personnel costs; prepare monthly personnel cost reporting.
• Maintain accurate and confidential employee records and HR documentation.
• Support office management activities, including office setup and relocation projects.
• Support HR audits and ensure effective risk mitigation across HR activities.
• Participate in and support HR projects and initiatives as assigned.

Talent Acquisition

• Perform end-to-end recruitment activity from such as resume & and phone screens, candidate interviews, recommend final selection of applicants and close qualified candidates,
• Arrange pre-employment screening upon and background & reference screenings.
• Maintain accurate and up-to-date candidate profile records and database integrity.
• Deliver a positive and seamless candidate experience throughout the recruitment process.
• Drive internal talent sourcing initiatives and ensure robust succession planning frameworks are in place.
• Provide strategic consultations to hiring manager and stakeholders involved on position descriptions, requisition creation, compensation, and sourcing/attracting strategies.

Total Rewards Management

• Develop and manage compensation and benefits programs to attract, retain, and motivate employees.
• Conduct job evaluation process and provide information support internally/externally.
• Conduct pays and benefits benchmarking analysis and prepare salary structure as well as salary budget proposal based on internal pay positioning vs market competition,
• Design and implement reward and recognition programs to enhance employee engagement and performance.
• Support salary review process starting from data consolidation, summary report, and preparing letter for employee communication.
• Support company performance bonus implementation including communication. Prepare bonus calculation template as well as bonus provision calculation for budget planning as well as calculation with actual performance result for payout to employees.

Employee Experience & Communication

• Be a first contact point for all staffs on people/work related matters.
• Manage employee relations activities in conjunction with Employee to enhance cooperative relationship among employees.
• Liaise with Line Manager to resolve dispute case in relation to work and/or individual performance matters.
• Promote diversity, equity, inclusion, and a positive workplace culture.
• Foster a positive work environment through employee engagement initiatives.
• Facilitate effective communication and change management within the HR team and inter-departments.
• Prepare and implement internal communication and coordinate HR program implementation.

Employee Development

• Coordinate employee development as well as Leadership development initiatives.
• Monitor and support training records and evaluation process to ensure program effectiveness.

Performance Management

• Collaborate with managers to establish performance management systems and provide guidance on goal setting, feedback, and performance evaluations including the creation and evaluation of IDP.
• Develop, evaluate, and execute talent management frameworks.

Reporting

• Provide personnel data to relevant teams for HR related reporting and/or analysis e.g. headcount reporting, training report, etc.