Payroll Supervisor

TE Connectivity; Seberang Perai; On-site; MYR 90,000 - 120,000; Full time

Job summary

A global technology company is seeking a Payroll Operations Manager to oversee payroll operations across Southeast Asia. The ideal candidate will have a minimum of 8 years of payroll experience, with at least 4 years in multi-country settings. Responsibilities include ensuring compliance with local tax regulations, managing payroll teams, and optimizing payroll processes. Strong analytical skills and the ability to communicate effectively with stakeholders are essential for this role, which will support business growth in a fast-paced environment.

Qualifications

• 8 years of payroll experience, with 4 years in multi-country payroll operations.
• 3 years of experience supervising payroll teams across multiple countries.
• Strong knowledge of SEA payroll regulations (PH, MY, TH, ID, VN).
• Excellent communication and stakeholder management skills.
• Ability to lead under pressure during peak payroll cycles.

Responsibilities

• Oversee end-to-end payroll processing across SEA, ensuring accuracy and completeness.
• Ensure payroll processes comply with local tax regulations and labor laws.
• Supervise and coach multi-country payroll analysts.
• Investigate and resolve urgent payroll issues.
• Assess payroll capacity and recommend staffing adjustments.

Skills

Payroll processing

Regulatory compliance

Team management

Analytical skills

Stakeholder communication

Education

Bachelor’s degree in Human Resources, Accounting, Business or related field

Tools

Payroll systems

T&A platforms

HRIS integrations

Job description

Manage SEA payroll operations (Malaysia, Indonesia, Vietnam, Philippines, Singapore) and related payroll programs. Support Country HR/HRBP to develop site pay policy/procedures. Improve payroll processes and practices through everyday TEOA, including BPI, technical solutions, digitalization, and harmonization.

Job Requirements

A. Payroll Operations Management

• Oversee end-to-end payroll processing across SEA (PH, MY, TH, VN, ID), ensuring accuracy, timeliness, and completeness. Own identified LEs’ payroll by himself/herself.
• Manage multiple pay cycles, T&A inputs, backend validations where required.

B. Regulatory & Audit Compliance

• Ensure payroll processes comply with local tax regulations, labor laws, statutory reporting, and government filings for each country.
• Lead or support internal audits, customer audits, CAP follow-ups, and statutory corrections (overpayment/underpayment).
• Oversee performance of payroll vendors across SEA; manage escalations and quality issues.
• Lead or support system migrations, UAT activities, payroll system go-live, and integration of Payroll systems.
• Improve system reliability where vendors or systems lack enhancement capability.

C. Data Quality & Reporting

• Ensure high quality and consistency of payroll data, especially for countries with manual environments or large HC fluctuations.
• Support monthly/quarterly payroll reporting, accruals, cost simulations, and reconciliations.
• Collect and validate data inputs to reduce errors from T&A, HR entries and local site submissions.

D. Team Management

• Supervise, coach, and develop multi-country payroll analysts.
• Balance team’s loading and conduct necessary adjustment base on situation.
• Enhance team’s engagement and EVC status.
• Drive payroll process optimization, automation opportunities, and reduction of manual tasks.
• Develop and maintain regional payroll standards, SOPs, and knowledge databases to ensure consistency.
• Support system integration and harmonization across SEA payroll operations.

G. Issue Resolution & Stakeholder Communication

• Investigate and resolve urgent payroll issues (e.g., data errors, system issues, urgent pay runs).
• Provide clear communication to HR, Finance, managers, and employees on payroll matters.
• Act as escalation point for country payroll analysts and vendors.

H. Business Growth Support

• Assess payroll capacity and resource needs in response to aggressive HC growth (e.g., Penang ramp-up).
• Recommend staffing adjustments, process redesign, or vendor model changes to support expansion.

What your background should look like

Education & Experience

• Bachelor’s degree in Human Resources, Accounting, Business, or related field.
• 8 years of payroll experience, 4 years in multi-country payroll operations.
• 3 years experience supervising payroll teams across multiple countries.
• Strong knowledge of SEA payroll regulations (PH, MY, TH, ID, VN).
• Experience with payroll systems, T&A platforms, and HRIS integrations.
• Experience with system transitions, UAT, and vendor governance.
• Excellent communication and stakeholder management skills.
• High attention to detail; strong analytical and problem-solving capability.
• Ability to lead under pressure, especially during peak payroll cycles or rapid expansion.
• Comfortable working in a regional, fast-changing environment.

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