Payroll Specialist

Chubb; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A global insurance firm seeks a Payroll Specialist to join the APAC HR Operations team in Kuala Lumpur. This role involves ensuring timely payroll delivery across multiple countries in the region. Candidates should have at least 3 years of payroll experience, particularly in BPO or Shared Services, and possess strong analytical and communication skills. The firm emphasizes a proactive and results-driven approach in a dynamic environment.

Qualifications

• Good knowledge/experience of payroll processes.
• Experience in Payroll processing for at least 3 years.
• Results focused and proactive approach.

Responsibilities

• Prepare, document, review, and validate payroll.
• Ensure payroll inputs are consolidated and validated.
• Coordinate with payroll vendor for adjustments and processing.

Skills

Knowledge of payroll and statutory labour laws

Experience in multiple countries' payroll (APAC)

Customer relationship skills

Strong communication skills

Analytical skills

Job description

Role Purpose

The HR Shared Services Payroll Specialist is a new addition to the APAC HR Operations team in support of Chubb’s HR transformation journey and will be responsible for the overall delivery of all Payroll activities to ensure employee’s are paid on time.

Responsibilities

• The day-to-day activities include preparation, documentation, review, and validation of the country payroll (assigned).
• Monitor and ensure respective country payroll inputs are consolidated and validated. Work with Local HR to receive inputs in a timely manner as per the agreed payroll calendar with the payroll vendor.
• Review payroll registers and coordinate with payroll vendor for required adjustment/correction. Work closely with the vendor for end-to-end payroll processing.
• Coordinate with payroll vendor, Finance, and Local HR to ensure on-time pay-out to employees
• Produce/Generate monthly and periodic payroll reconciliation report
• To work with payroll vendor and Local HR to manage monthly, annual reporting and tax filings as per the deadline
• Monitor and analyse Payroll Process to develop/suggest more efficient procedures while maintaining high level of accuracy and timely pay-out to employees.
• Manage queries and tickets from employees/stakeholders internally.
• Any other payroll related projects and adhoc reporting that maybe assigned from time to time.

Qualifications

• Good knowledge/experience of payroll and related statutory labour laws required for payroll related calculations.
• Experience working in few countries payroll within APAC is required (e.g. Malaysia, Singapore)
• Experience in Payroll processing for at least 3 years gained in BPO or Shared Services industry.
• Internal and external customer relationship skills.
• Self-starter with a good track record of working in a dynamic and self-sufficient environment
• Results focused and proactive open to change and willing to learn new skills
• Can do attitude and performance driven as individual contributor
• Excellent written and verbal communication skills
• Role model of integrity
• Well organized and possess ability to prioritize, multi task and manage conflicts.
• Keen attention to details and good analytical skills.
• Accuracy, timeliness on delivery of required outputs.