Sales Advisor

H&M; Selangor; On-site; MYR 20,000 - 100,000; Part time

Job summary

A leading fashion retailer in Malaysia is seeking a part-time Sales Advisor in Selangor. The role prioritizes delivering exceptional customer experiences and includes responsibilities like merchandising and stock management. Ideal candidates will have previous retail experience, a strong customer service mindset, and be knowledgeable about fashion trends. Employees enjoy competitive benefits including staff discounts across all brands. Apply through the career page without a cover letter to join a diverse and inclusive workplace.

Benefits

Staff discount card

H&M Incentive Program

Qualifications

• Previous experience in retail, merchandising, and/or customer service.
• Ability to manage time effectively and prioritize tasks.
• Positive mindset and strong communication skills.
• Flexibility to adapt to customer needs.
• Proactive approach to customer interaction.

Responsibilities

• Provide excellent customer experience.
• Display and merchandise garments effectively.
• Stock and replenish garments on the sales floor.
• Process customer purchases and returns.
• Open and organize merchandise.

Skills

Customer service mindset

Fashion knowledge

Time management

Effective communication

Team player

Job description

Job Description

A Sales Advisor is responsible for delivering the best customer experience that contributes to the store’s sales and profit. As a Sales Advisor, you’ll always put customers first, offer assistance, and share your product and fashion knowledge. You’ll create an environment that is easy for customers to shop through store operations and great garment care. You will also share your knowledge and skills with your colleagues, offering help where needed to build a positive working environment.

Key Responsibilities

• Provide great customer experience.
• Fold, hang, display, and merchandise garments to maximize selling opportunities.
• Actively process, stock and replenish garments on the sales floor and in the stock room.
• Open, unpack, and label merchandise with security tags.
• Support customer purchases and returns in the register.

Qualifications

To be successful in the role of Sales Advisor, we believe you are a team player with a proactive and helpful approach, fostering collaboration and collective success. You have a positive mindset, where you are eager, optimistic, and motivated when interacting with colleagues and customers. We also believe you are flexible and able to adjust to changing circumstances and customer needs, and that you can take initiative and independently in a quick and effective way to address customers’ needs. In addition, you are communicative and socially confident, fostering a positive interaction with colleagues and customers.

What you need to succeed:

• Previous experience within retail, merchandising, and/or customer service.
• Effective time management - being stress-resistant and good at prioritization.
• Have a customer service mindset where you always prioritize the customers’ needs while serving as a brand ambassador.
• Being fashion knowledgeable and having a genuine interest in fashion trends.
• Have a selling mindset with the ability to approach and fulfill customer needs.

Additional Information

This is a part-time position and will be based in KLIA2, Sepang.

If you feel that your experience, skills and ambitions are right for this role, please send your application as soon as possible. Due to data policies, weonly accept applications through the career page.

Benefits

We offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe. All our employeesreceive a staff discount card, usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Moveincluded), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET,Afound. In addition to our staff discount, all our employees are included inour H&M Incentive Program – HIP. You can read more about our H&M Incentive Program here.

In addition to our global benefits, all our local markets offer different competitive perks and benefits. Please note that they may differ betweenemployment types and countries.

Inclusion & Diversity

H&M is a part of H&M Group. At H&M Group, we’re determined to create and maintain inclusive, diverse and equitable workplaces throughout ourorganization. Our teams should consist of a variety of people that share and combine their knowledge, experience and ideas. Having a diverseworkforce leads to a positive impact on how we address challenges, on what we perceive possible and on how we choose to relate to our colleaguesand customers all over the world. Hence all diversity dimensions are taken into consideration in our recruitment process.

We strive to have a fair and equal process and therefore kindly ask you not to attach a cover letter in your application as they often containinformation that easily can trigger unintentional biases.

Company Description

H&M is a fashion brand that offers the latest styles and inspiration, from fashion pieces and unique designer collaborations to affordable wardrobe essentials. Ourbusiness idea is fashion & quality at the best price in a sustainable way. Learn more about H&M at https://hmgroup.com.