Park Operations & Guest Experience Leader

Genting Malaysia; Genting Highlands; On-site; MYR 70,000 - 110,000; Full time

Job summary

A leading multinational conglomerate in Malaysia is seeking a Site & Operations Manager to oversee daily operations of a floral theme park. The role requires strong leadership, organizational skills, and experience in facility management. Key responsibilities include managing guest services, compliance, and vendor relationships. Join us to help shape the future of this innovative space and elevate guest experiences.

Qualifications

• 5+ years of experience in operations or facility management, preferably in theme parks, resorts, or botanical gardens.
• Familiarity with safety protocols and crowd management.

Responsibilities

• Lead and manage daily park operations including guest services and maintenance.
• Oversee staffing schedules and training for operational teams.
• Ensure safety, cleanliness, and regulatory compliance across all areas.

Skills

Leadership

Organizational skills

Communication

Problem-solving

Guest experience strategies

Education

Bachelor’s degree in Hospitality, Tourism, Horticulture, Facility Management, Business Administration or related field

Job description

A leading multinational conglomerate in Malaysia is seeking a Site & Operations Manager to oversee daily operations of a floral theme park. The role requires strong leadership, organizational skills, and experience in facility management. Key responsibilities include managing guest services, compliance, and vendor relationships. Join us to help shape the future of this innovative space and elevate guest experiences.