Outlet Supervisor: Customer-First Retail Leader

Mynews Malaysia; Bidor; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading retail group in Malaysia is seeking an Outlet Supervisor to manage daily operations at their CU Malaysia outlet. The ideal candidate will demonstrate strong customer service skills, oversee staff scheduling, and ensure compliance with operational standards. This role requires a dedicated individual passionate about enhancing store performance and training team members for service excellence. Opportunities for growth within a dynamic team await successful candidates.

Qualifications

• Experience in retail management or supervisory roles.
• Strong customer service skills and a passion for enhancing customer experience.
• Ability to manage staff and operations effectively.

Responsibilities

• Oversee daily outlet operations.
• Ensure excellent customer service standards.
• Manage staff scheduling and daily manpower deployment.
• Monitor sales performance and support growth initiatives.
• Assist in inventory control and stock management.
• Ensure compliance with company policies.
• Maintain store cleanliness and organization.
• Train and support team members.

Job description

A leading retail group in Malaysia is seeking an Outlet Supervisor to manage daily operations at their CU Malaysia outlet. The ideal candidate will demonstrate strong customer service skills, oversee staff scheduling, and ensure compliance with operational standards. This role requires a dedicated individual passionate about enhancing store performance and training team members for service excellence. Opportunities for growth within a dynamic team await successful candidates.