Outlet Supervisor

SHINS; Johor Bahru; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading beauty retailer in Johor Bahru is seeking an Outlet Supervisor to manage daily operations and drive sales. The role involves leading the retail team, ensuring customer satisfaction, and maintaining inventory. Candidates should have at least 2 years of retail experience, particularly in beauty, along with strong communication and analytical skills. The position offers competitive pay, bonuses, career development, and staff discounts on beauty products.

Benefits

Competitive salary

Performance-based bonuses

Career development programs

Staff discounts

Qualifications

• Minimum 2 years of retail sales experience, preferably in beauty.
• Excellent attention to detail and business understanding.
• Strong communication and interpersonal skills.

Responsibilities

• Manage daily store operations and ensure customer satisfaction.
• Lead the retail team to achieve sales targets and KPIs.
• Recruit, train, and coach Beauty Consultants.

Skills

Retail sales experience

Analytical skills

Organizational skills

Strong communication skills

Job description

Are you ready to lead and grow with us? We’re looking for an Outlet Supervisor to manage daily store operations and help our beauty stores succeed. If you enjoy working with people, driving sales, and leading teams, this could be the perfect role for you!

What You’ll Do:

• Manage daily store operations including sales, staff, and making sure customers are happy
• Lead Retail Team to hit Store Sales Targets & KPIs
• Recruit, train, and coach Beauty Consultants
• Engage with customers and provide personalized beauty advice and product recommendations
• Introduce and promote a wide range of beauty products
• Build lasting customer relationships through exceptional service
• Maintain a clean, inviting and well‑stocked store environment
• Assist in visual merchandising to create a delightful in‑store experience
• Manage store inventory to keep stock levels right and avoid shortages

What We’re Looking For:

• 2 years of retail sales experience, preferably in beauty industry
• Good at analyzing data, paying attention to details, and understanding business needs
• Organized, confident, and driven to meet goals in a busy environment
• Strong communication and people skills
• Able to earn trust and respect from your team and partners

What You’ll Enjoy:

• Competitive salary with performance‑based bonuses and commission
• Career development and leadership training programs
• Opportunity to work with well‑known premium beauty brands
• Dynamic and supportive team culture
• Staff discounts on beauty products

Ready to Lead and Grow with Us?

If you’re passionate about retail operations and excited to make an impact in the beauty industry, we want to hear from you!

Apply now and take the next step in your retail management career.