Order Processing Executive

ASK Resources; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading logistics company in Kuala Lumpur is seeking a Sales Administrator to manage the arrangement of goods returns and issue Credit Notes. The candidate should possess a higher diploma or degree in Business studies, with 3 – 4 years of experience in sales admin/order processing. Proficiency in English and MS Excel is essential, and Mandarin communication skills are a plus. This role involves preparing reports, coordinating shipments, and assisting with inventory management.

Qualifications

• Must possess a higher diploma/degree in Business studies or equivalent.
• Preferable with 3-4 years of working experience in sales admin/order processing related.
• Required language(s): English both in written and spoken; ability to communicate in Mandarin is an advantage.

Responsibilities

• Responsible for arrangement of goods returned and issuance of Credit Note to Retailers.
• Assist in preparing weekly reports related to orders.
• Co-ordinate shipment deliveries and liaise with 3rd party logistics provider.

Skills

Attention to detail

Organizational skills

Problem-solving skills

Communication in English

Communication in Mandarin

Proficient in Microsoft Office

Education

Higher diploma/degree in Business studies

Tools

Microsoft Excel

Job description

Responsibilities

• Responsible for arrangement of goods returned and issuance of Credit Note to Retailers and Boutique Returns within the given timeline;
• Assist in preparing weekly reports;
• Assist in co‑ordination of shipment deliveries arrangement and liaising with appointed 3rd party logistics provider;
• Work closely with cross‑functional teams on ordering and ensure all orders are processed on time;
• Assisting compilation and submission of shipment claims (Off Line and On Line);
• Assisting compilation of E‑Invoice for Ecom Orders and Self‑Billed Invoices;
• Assisting in Physical Stock Count at point of sales;
• Attending the stocks destruction (Damaged, discontinued and expired) by appointed vendor;
• Assisting in administrative works related to order processing and shipment.

Requirements

• Must possess a higher diploma/degree in Business studies or equivalent;
• Preferable with 3‑4 years of working experience in sales admin/order processing related;
• Required language(s): English both in written and spoken; ability to communicate in Mandarin will be an added advantage to support China market;
• Proficient in Microsoft Office especially in MS Excel;
• Must be detail‑oriented, exhibit ability to work under pressure, meet deadlines and maintain a high level of accuracy and attention to details;
• Good administrative, organizational and problem‑solving skills.