Order Fulfillment Manager

Chemopharm; Selangor; On-site; MYR 60,000 - 80,000; Full time

Job summary

A healthcare company in Malaysia is seeking an Order Fulfillment Manager to lead the Supply Chain team. Responsibilities include overseeing order processing, optimizing workflows, and ensuring timely delivery of customer orders. The ideal candidate will possess strong leadership and communication skills, along with experience in the clinical diagnostic industry. Knowledge of GDPMD regulations and SAP is advantageous. This is a great opportunity for those looking to grow in supply chain management.

Qualifications

• Experience in distribution of clinical diagnostic industry preferred.
• Knowledge of Medical Device/GDPMD is preferable.
• Ability to work under pressure and manage multiple tasks.

Responsibilities

• Oversee the order fulfillment and processing operations.
• Lead the Purchasing, Customer Service, and Inventory planning team.
• Ensure compliance with GDPMD and regulatory requirements.

Skills

Time management

Strategic thinking

Problem-solving

Decision-making

Leadership

Customer service orientation

Analytical skills

Tools

SAP

Job description

Are you a dynamic leader with passion for operational excellence? We're on a lookout for an Order Fulfillment Manager to join our Supply Chain team. This role oversees the entire order fulfillment/order processing, ensuring timely, accurate and efficient processing and delivery of customer orders. You will also manage a team, optimize workflows and collaborate across departments such as sales to meet customer satisfaction goals.

What awaits you:

• Lead the Purchasing, Customer Service and Inventory planning team.
• Develop and implement strategic plans for the operational infrastructure of systems, processes and people to accommodate the rapid growth of the business.
• Responsible for the measurement and effectiveness of all internal processes
• Handle data analysis in inventory management & planning
• Excellent communication and leadership abilities to coordinate with all levels of stakeholders.
• Lead a dynamic team to consistently achieve high performances.
• Ensure that overall operations comply with GDPMD & any other regulatory requirement.

Your profile:

• Good time management and organizational skills.
• Proficiency in strategic thinking, problem-solving, planning and decision-making.
• Adaptability and flexibility in a fast-paced, dynamic environment.
• Able to work under pressure, manage multiple tasks, and prioritize effectively.
• Strong understanding of best practices to improve operational.
• Experience in distribution of clinical diagnostic industry with knowledge of Medical Device/GDPMD will be preferable.
• Working experience in a fast-paced environment & knowledge of medical device regulatory requirement will be an added advantage.
• Experience in SAP system will be an advantage.
• Possess leadership qualities and people management skills.
• Analytical, proactive, customer service oriented and result driven.

Are you eager to grow in the field of supply chain and order management? Whether you're a seasoned Sr. Executive ready to take the next step in your career, or an experienced manager seeking a new challenge, this role offers the perfect opportunity to grow and make an impact.